VTech Baby Monitor Sound Cuts Out? (Here’s The Easy Fix!)

vtech baby monitor sound cuts out

If your VTech baby monitor sound cuts out, and you’re wondering why, this guide will help you out!

The audio inconsistencies of the VTech parent unit can be a result of overextended wireless range, issues with the VOX sensitivity, or improper programming.

Here are the most effective solutions for the audio cuts:

  • Shorten the wireless range from your VTech baby unit.
  • Increase your VOX sensitivity of the VTech parent unit
  • Check and fix physical or wireless device interference.
  • Disconnect and reconnect the VTech baby monitor unit.
  • Temporarily disable the “Alert Vibration” VТech function.

Proceed further into the guide to analyze the solutions in detail!

How to Fix When the VTech Baby Monitor Sound Cuts Out?

Note: Have you increased the VTech monitor’s sound output sufficiently?

1. Shorten VTech’s Wireless Range

shorten vtech’s wireless range

The audio disruptions can be a result of an overextended connection range between the baby camera and the parent unit.

Hence, the first step is to relocate the camera (or the monitor) closer to each other to improve the connection quality

1.1 How to Set Up the VTech Equipment?

To achieve the purest quality of the signal, the VTech camera must be within a 25–30 foot radius from the parent unit.

Try to limit the solid obstructions or walls between the devices, as this could slow down the signal and degrade it exponentially. 

For example, if your bedroom is right next to the baby’s and the distance is less than several feet with only a single wall in between, the signal will be flawless. 

1.2 VTech’s Connection Requirements?

Regardless of the range requirements, the camera cannot be closer than 10 feet (3 meters) from the parent unit.

Placing the camera anywhere within that 10-foot radius will cause the parent unit to produce static (white) noise and disrupt the audio/video broadcast entirely. 

2. Turn Up the VOX Sensitivity Level

turn up the vox sensitivity level

The Voice Activated Alert or “VOX” in short is a special mode of the VTech camera that picks up noises produced by your baby.

The feature has several stages of functionality, each increasing the sensitivity of the camera’s microphone and therefore the sound that reaches your monitor. 

Follow these steps to adjust the VOX levels of your baby monitor:

  1. Press the “MENU” button while the monitor is asleep.
  2. Locate the “VOX” tile or the “VOX” icon in the menu.
  3. Adjust the desired sensitivity level of the VTech unit.
  4. Press the “SELECT” button to lock in your selection.
  5. Next, determine if the monitor’s audio is still cutting out.
VOX Sensitivity Stages Comparison
LowestThe parent unit will only turn on for loud crying or screeching, produced by your baby. It will remain quiet for soft sounds.
LowCrying, screeching and relatively louder sounds will activate the baby monitor. It will remain inactive for soft sounds.
MediumThe parent unit will turn on for loud sounds, such as crying, screeching, and babbling, but will remain off for soft sounds.
HighThe VTech parent monitor will turn on for louder and slightly softer sounds from your baby. It will remain off if the baby is sleeping.
HighestThe parent unit will be consistently active, picking up all sounds from your baby, including the background noises.

Quick Tip: Test the VOX sensitivity on all of the available stages to determine if the audio cuts persist.

3. Check for Interference Along the Trace

check for interference along the trace

If the VTech baby monitor sound cuts out, one of the vital things to check is if there’s existing wireless interference.

The baby monitor could begin to lose broadcast connection, experience audio cuts, or even unpair from the camera if there are other signal-emitting devices nearby.

Typically, there are two types of interference your VTech equipment can experience!

3.1 How to Check for Wireless VTech Interference?

Wireless interference is typically caused by several categories of devices:

  • Devices communicating over a 2.4 GHz Bluetooth frequency.
  • Network devices transmitting 2.4 GHz or 5 GHz Wi-Fi signals.
  • Devices transmitting or receiving cellular and antenna signals.

3.2 How to Check for Physical VTech Interference?

how to check for physical vtech interference

As established, ensure there are as few walls and solid obstructions in between the baby camera and parent monitor, while maintaining a minimum of 10-feet range.

Note: It’s also crucial to verify that your parent and baby units are not covered or enclosed by anything!

4. Unpair and Reconnect the Parent Unit

Perhaps, the monitor is experiencing audio cuts due to improper pairing, so re-establishing the wireless connection is an excellent solution.

There’s an easy way to remove and reconnect the parent unit from all baby cameras to resolve inconsistencies in the connection. 

unpair and reconnect the parent unit

Follow these steps to seamlessly reconnect the VTech parent unit:

  1. Press the “MENU | SELECT” button while your parent unit is idle.
  2. Press the “MENU | SELECT” button again and scroll downwards.
  3. Highlight (Camera Settings) and press “MENU | SELECT” again.
  4. Use the arrow buttons to highlight the (Remove baby unit) tile.
  5. Press “MENU | SELECT” to remove the baby unit from the system.
  6. Optional: Repeat the steps for all connected VTech baby cameras.

Note: To reconnect the baby unit, simply press and hold the “PAIR” button on the back of the device for 3–4 seconds and ensure the parent unit is within a 10–15 foot range.

5. Deactivate the “Alert Vibration” Option

The parent unit can be programmed to vibrate in several cases:

  • When the battery reaches a low percentage.
  • The pairing with the camera unit is disrupted.
  • The baby unit has entered the “Split” regime.

Surprisingly, the vibration may result in a VTech baby monitor cutting out problem, so setting the function to “Off” temporarily may solve the problem.

deactivate the “alert vibration” option

Follow these steps to deactivate the monitor’s “Alert Vibration” option:

  1. Press the “MENU | SELECT” button on the parent unit.
  2. Use the side arrows to highlight (Alert Settings) below.
  3. Next, use the up/down arrows to select (Alert Vibration).
  4. Select OFF from the menu using the up and down arrows.
  5. Press the “MENU | SELECT” to confirm recent changes.

Important: Keep the vibration feature disabled for at least 10–15 minutes to determine if the audio disruptions are still there.

6. Factory Reset the VTech Parent Unit

If nothing worked so far, then you should restore the parent unit to factory defaults.

All you need is a small and sharp object to press the “RESET” button. The small pinhole is found on the back of your parent unit.

Warning: This process will disconnect the parent unit from the baby unit, so you must reconnect them!

factory reset the vtech parent unit

Here’s how to factory reset the parent unit in easy steps:

  1. Locate the “RESET” pinhole on the back of the parent unit.
  2. Connect the parent unit with a charger if the battery is low.
  3. Next, insert an object that will fit and press the button inside.
  4. Release the button after 5–10 seconds to initiate the reset.

Note: The parent unit will produce a voice command to announce the initiation of the factory reset, so do not interact with the device for at least 2–3 minutes.