Hisense Roku TV Apps Not Working? (Here’s What to Do!)

We understand the bad vibes when suddenly all of your Hisense Roku TV apps not working, whether they are glitching out, lagging, or not opening.

Don’t worry–this guide puts an end to it. 

Here, we will walk you through some of the most powerful steps against channel problems with Hisense Roku TV and get your apps back on track.

Without further ado, let’s jump straight in!

Hisense Roku TV Apps Not Working – 7 Ultimate Solutions!

Note: The first thing to do is test whether ALL apps are not working or just a few!

1. Perform a TV “System Restart”

The first step would be to perform a system restart on your Roku TV if you haven’t tried this already.

In addition, we’re also going to try a power cycle, which will further address potential issues that may be preventing you from streaming channels.

• To restart your Roku TV, go to Settings → System → Power → System Restart.
• To power cycle the TV, turn it off and then unplug it from the outlet for 60 seconds.

If neither method works and you still can’t open or stream any channels, continue reading!

2. Clear your Roku TV Cache Data

If your Hisense Roku TV channels are not opening or working properly, clearing the cache might save you the hurdle of a long troubleshooting session. 

The TV stores bits of data to make applications run faster, called cache data, which contains the login details, app settings, and more.

Well, sometimes that data piles up or gets corrupted, and the next thing you know, your apps are crashing or won’t even open. 

Here’s how to clear the cache data on Roku TV:

• Press Home 1 time
• Press Home 5 times
• Press Up once
• Press Rewind 2 times
• Press Fast-Forward 2 times

That’s it. As simple as it gets. When ready, test if your Roku channels are now working correctly!

3. Update your Roku TV & Channels

Well, keeping your Hisense Roku TV and its channels up to date can quickly resolve potential issues.

A quick update refreshes everything, fixing bugs and boosting performance, so we will walk you through updating both the Roku TV and the individual channels to get them working!

How to Update Channels?

To update individual channels on your Roku TV, go to the home screen, move left, and highlight any channel you want to update.

Then press the Star (*) button on the remote control, and from the options, choose “Check for Updates”.

We recommend repeating this update procedure for all channels you are facing problems with!

How to Update Roku TV?

To update the firmware of the Hisense Roku TV, go to Settings → System → Software Update → Check now.

Note: If your Roku TV or channels won’t update, you’re probably facing internet issues, which are the reason why channels are not working (skip to step #5).

4. Reinstall the Faulty Applications

So, if your apps not working on Hisense Roku TV (lagging or not opening), reinstalling them might be the solution you need.

Apps can go crazy sometimes; maybe they didn’t update right, or some glitches formed in their files, so a clean reinstall must be able to solve the issue quickly.

The reinstallation means removing the channels and getting them back.

This not only resolves corruption in the files but also guarantees you’ll get the latest version.

Here’s how to uninstall and reinstall apps on Hisense Roku TV:

1. Go to the Home screen of your Roku TV.
2. Then, move left and highlight any channel.
3. Press the “Star” (*) button on your remote.
4. Select “Remove app” and again, “Remove”.

When you’re ready, go back into the Roku Channel Store and download the same application!

5. Check & Solve Any Wi-Fi Problems

A fluctuating Wi-Fi connection can impact your Hisense Roku TV channels, making them lag or entirely refuse to open.

If your connection is dropping, we recommend checking and fixing your Wi-Fi setup to get everything back on track. 

We’ve got a couple of ideas you should deploy:

5.1 Check your Wi-Fi Signal Strength

The first thing to do is to ensure that your Wi-Fi is not spotty (dropping out).

To do so, take your smartphone, connect to the same Wi-Fi as the Hisense Roku TV, and try streaming any content.

You can use popular apps such as Netflix or YouTube to test whether streaming content will be lagging on your smartphone.

If yes, then the Wi-Fi is dropping out, which explains why the Roku channels are not working.

5.2 Test the Broadband Consistency

Sometimes, the issue is not in your Wi-Fi but rather your broadband connection.

To test this out, you will need a computer connected directly to the router via an Ethernet cable.

If your PC is on the Windows operating system, open CMD (Command Prompt), and if it’s an iMac–Terminal.

To test your broadband consistency:

• In CMD, type “ping 8.8.8.8 -t” and press Enter.
• In Terminal, type “-c 100 8.8.8.8” and press Enter.

If you occasionally see “Timed Out” or “General Failure” among successful pings, it shows that your broadband is fluctuating and dropping out.

5.3 Optimize Wi-Fi Signal & Coverage

There are a few steps you should undertake to resolve Wi-Fi and internet issues:

Note: If you can’t fix your Wi-Fi or broadband, get in touch with your ISP.

6. Switch Roku TV to a Wired Internet

If your Wi-Fi is weak, but your broadband is consistent, you can easily fix the problem with your Roku channels by switching to a wired connection.

This means running a cable from the LAN port of your router to the Ethernet port of the Roku TV. You’ll need an Ethernet cable, which is not included.

If you can do it and the wired connection works for you, connect the Ethernet cable and follow these steps:

1. On your Roku TV, head to the Settings.
2. Choose Network → Set up connection.
3. Select “Wired” and wait to get connected.

With a wired connection, you’ll instantly bypass all Wi-Fi limitations, meaning that if the internet is intact, you won’t face fluctuations or delays.

So, test whether the Roku channels are working.

7. Reset Hisense Roku TV to Defaults

If nothing helps and your Hisense Roku TV apps are not working after everything you’ve tried, it’s time for a factory restoration.

This is your last resort method, which will reinstall the system of your Roku TV and provide you with a fresh start.

Warning: The factory reset will erase all downloaded channels and revert all settings to default.

Here’s how to reset Hisense Roku TV in easy steps:

1. Press the Home button on your remote control.
2. Go down and select “Settings”, then “System”.
3. Next, enter the “Advanced system settings”.
4. Choose “Factory Reset” and enter the code.
5. Confirm by selecting “Reset” and, finally, “OK”.

Your Hisense Roku TV will shortly restart and reinstall the operating system.

When ready, you’ll need to carry out the initial steps, such as configuring the system and connecting to the internet.

Note: If your Hisense Roku TV channels are still not working, feel free to get in touch with Roku customer service for additional assistance.