Hisense Roku TV AirPlay Not Working? (Here’s the Fix!)

If you’re having trouble and your Hisense Roku TV AirPlay not working as intended, don’t worry, as this is a common problem.

The issue can occur as a result of connection failures, black screens, or misconfigured AirPlay settings, but we’ll help you.

In this guide, we’ll walk you through the best solutions to fix the Hisense Roku TV’s AirPlay!

How to Fix When the Hisense Roku TV AirPlay Not Working?

Note: Have you checked if the Apple device is already connected?

1. Enable AirPlay On Roku

AirPlay will not work unless it’s enabled in the system settings of your Hisense Roku TV.

There is a functionality in your Roku TV OS settings that allows external connections, including “AirPlay and HomeKit”.

Here’s how to enable the function:

1. Navigate to the “Settings” tab on your Hisense Roku TV.
2. Press“System” and locate the “Software Update” option.
3. Verify that the Hisense Roku TV is at the most current version.
4. Return to “Settings”, then “Apple AirPlay and HomeKit”.
5. Complete Roku’s first-time setup instructions for AirPlay.

You will be prompted to complete a verification the very first time you use AirPlay on Hisense Roku TV, so make sure to follow the on-screen instructions.

2. the Same Wi-Fi Network

The AirPlay feature will not work if your Apple device and the Hisense Roku TV aren’t on the same Wi-Fi network.

So, the next step is to make sure they are both on the same Wi-Fi and frequency through the system settings.

How to Change the Network on Hisense Roku TV:

• Use the remote to access the “Settings” page.
• Go to “Network”, then press “Wireless (Wi-Fi)”.
• Now, select “Set Up a New Wi-Fi Connection”.
• Choose your router’s Wi-Fi network from the list.
• Type down the password and press “Connect”

How to Change Network on an Apple Device:

• Open the Wi-Fi settings on your Apple device.
• Select the Wi-Fi network that your TV is using.
• Enter the password to connect to that network.

Also, ensure the Hisense Roku TV and Apple device are on the same Wi-Fi band if you have a dual-band router.

Both devices are compatible with 5 GHz, so you can test them on either of the networks, without having to worry about compatibility. 

3. Activate Roku’s “Device Connect”

The Hisense Roku TV may fail to establish an AirPlay connection when the “Device Connect” feature is disabled in your TV’s settings.

So, activating this setting permits all nearby devices to connect locally (your Apple device included), via Wi-Fi or Bluetooth. 

Here’s how to enable “Device Connect” on your Hisense Roku:

1. First, go to the “Settings” tab of the Hisense Roku TV.
2. Navigate to the “System” tab and select it from the list.
3. Find “Advanced System Settings” in the interface.
4. Then, tap “Device Connect” to view the current status.
5. Use your remote to set the feature to “Enabled” below.

Note: After enabling the feature, use the remote control to power off the Hisense Roku TV and wait for 20–30 seconds.

4. Mirror the Apple Device Manually

In some cases, mirroring through an application could prevent the Apple device’s AirPlay function from discovering the Hisense TV.

Apple’s “Control Center” allows for mirroring with devices on the local network immediately, without having to use a third-party application for screen sharing.

• To access your iPhone’s control center, go to “Settings” → “Control Center” → “Screen Mirroring” and wait for the Hisense Roku TV to appear below.

The TV may appear as “Roku” or just “Hisense” in the control center of your iPhone.

Tap on the TV’s connection to connect, then attempt to mirror a third-party application, broadcast, or stream.

5. Troubleshoot the AirPlay Application

An issue with the application on the Apple device you’re attempting to AirPlay from could be the reason why the AirPlay is not working on the Hisense Roku TV.

So, you can attempt several solutions to eliminate issues with the application and quickly restore the Apple device AirPlay functionality.

Here’s what to try:

• Update the application to the most current version.
• Temporarily offload your app on your Apple device.
• Reboot your Apple device to reset your app’s data.
• Reinstall the application on your device, then test it.

If nothing works, try using a different application that also supports AirPlay 2.

Test on popular platforms such as Netflix and HBO to determine whether the problem is within your application. 

6. Enable “Fast TV Start” On Roku

AirPlay may fail to detect your Hisense Roku TV if it’s not discoverable during standby, limiting your Apple device’s local network access.

So, activating “Fast TV Start” ensures the Roku TV remains accessible for AirPlay even when not actively in use.

Here’s how to enable “Fast TV Start” on Hisense Roku:

1. Access the Settings menu on your Roku TV.
2. Navigate to the “System” option and select it.
3. Find the “Power” settings in the System menu.
4. Locate the “Fast TV Start” option within the list.
5. Now, enable the option using the remote control.

Now, even if your TV enters standby, thus, it hasn’t been used in 15–20 minutes, it would still be discoverable by the AirPlay function on your Apple device. 

7. Disable Your Apple Device VPN

An active VPN on your Apple device may block the local network access required for AirPlay to connect with your Hisense Roku TV.

The VPN alters the Apple device’s location, which prevents it from detecting devices on the local network.

• To disable the built-in VPN, navigate to the Apple menu, select “System Settings”, and click “VPN” in the sidebar to disable the function.
• To disable an external VPN, launch the service’s application, then find the “On/Off” or “Enable/Disable” buttons on the homepage.

Note: We recommend uninstalling the application if you use a third-party VPN.

8. Improve the Wi-Fi Network Speed

Network issues with the Wi-Fi router or connection may prevent your Apple device’s AirPlay from linking with your Hisense TV.

Before attempting any of the steps, check your network’s exact connection speed, then test if there’s an improvement after each step.

Here are several methods for improving the Wi-Fi speed:

• Unplug the router, wait 30 seconds, then plug it in.
• Unpair unused devices from your Wi-Fi network.
• Re-enter Wi-Fi credentials to reconnect the Roku TV.
• Switch the router to a less utilized Wi-Fi channel.
• Switch your router from WPA3 to WPA2/3 Mixed.

Tip: If issues persist, consider moving the router closer to the TV to enhance the signal.

9. Reset the Hisense Roku Wi-Fi

Note: Only proceed if you use a wireless (Wi-Fi) connection with your Hisense Roku TV.

A disrupted network connection may prevent AirPlay from mirroring your Apple device to the Hisense Roku TV.

However, there’s a quick method to reset the Hisense Roku TV’s network connection through the system settings and eliminate underlying problems with the mirroring.

Here are the exact instructions to reset Roku’s Wi-Fi:

1. First, navigate to Settings → Advanced System Settings.
2. Press “Network connection reset” → “Reset connection”.
3. Follow the on-screen instructions to reconnect the Roku TV.

Warning: Ensure the router and network are online while resetting the Hisense Roku’s Wi-Fi.

10. Troubleshoot the Apple Device

If it’s still unclear what prevents AirPlay from working on your Hisense Roku TV, there could be a fault with the Apple device.

Let’s attempt various solutions to resolve the problem:

• Update your Apple device to the latest iOS or macOS version from the Settings.
• Restart your Apple device by powering it OFF and ON to refresh its connectivity.
• Ensure AirPlay is enabled in the Control Center and not restricted in the settings.

You could also consider restoring your Apple device to factory settings if you’re comfortable with losing all of your apps and settings.

11. Reset the Hisense Roku TV OS

If the Hisense Roku TV AirPlay is not working after all of the solutions so far, the issue could be caused by misconfigured settings or corrupted data.

That’s why we recommend a clean factory reset that will revert your Hisense Roku TV to a default state.

Warning: The information loss after the reset is permanent, and nothing can be restored.

Let’s learn how to factory reset the Hisense Roku TV:

1. Press “Home” on the Hisense Roku remote.
2. Navigate to the settings, then go to “System”.
3. Select “Advanced System Settings” below.
4. Now, enter “Factory Reset” from the options.
5. Select “Factory Reset Everything” to begin.

This reset clears all settings and allows AirPlay to function on your Hisense Roku TV.

You will be prompted to configure all the Hisense Roku TV settings from scratch after the reset is finalized.

Quick Tip: Get in touch with Hisense Customer Support if you still can’t set up and use AirPlay!