Echo Pop Not Connecting To Spotify? (Let’s Fix It Fast)

If your Echo Pop not connecting to Spotify, relax and read through this guide to find the fix!

When Echo Pop is not connecting to Spotify, you’re either missing an essential step from the setup process or something is bugging.

However, in this quick guide, we’ll walk you through all the possibilities and help you not only discover the problem but also get connected in minutes.

Let’s jump straight into the solutions!

Echo Pop Not Connecting to Spotify – Tailored Solutions

Note: Have you tried closing the re-opening the Alexa app?

1. Check if Spotify is Linked to Alexa

The first and most important step is to ensure that Spotify is linked to your Alexa app, which will show you whether the connection setup is successful.

This is crucial since if you haven’t linked Spotify to the Alexa app correctly, no matter what you say, Alexa will not use Spotify for music.

To check if Spotify is connected, follow these instructions:

1. Open the Alexa app on your smartphone.
2. Head to “More” in the bottom right corner.
3. Press “Settings” → “Music & Podcasts”.
4. Verify that Spotify appears on the bottom.
5. If not, tap the “Link New Service” button.
6. Then, select Spotify to continue the link.
7. Insert your Spotify name and password.

• You should see the message “Spotify has been successfully linked”.

Important: Now head back to “Settings” → “Music & Podcasts” and check whether Spotify is going to appear on the bottom.

2. Set Spotify as your Default Service

If the Echo Pop won’t play music from Spotify, even when you see that the service is connected, you need to ensure that Spotify is the “Default Music Service”.

This case scenario represents an issue when you have another linked music service such as Amazon Music or something else.

Here is exactly what you need to do:

1. Head into the Alexa app and go to “More”.
2. Then go to Settings → Music & Podcasts.
3. Next, tap on your Name from the top right. 
4. Press on the “Your Default Services” tile.
5. Then, tap on “Select default service (+)”.
6. Tap Spotify from the prompt at the bottom.

That’s it. Now your Echo Pop will know exactly which music service to use when you request a song, so try it out and say “Alexa, play [song name]”.

Alexa should start streaming from Spotify.

If you hear an automated message, that no music service is connected, continue reading!

3. Sign Out and then In the Alexa App

Sometimes the reason why you can’t link a music service in the Alexa app effectively or the music service is linked but not working is down to your account.

So, one quick way to refresh your Alexa account services is to simply sign out and then sign in, which can quickly fix this.

• To sign out from your Alexa app go to “More” → “Settings” → scroll to the bottom → “Sign Out” → confirm.

This will sign you out of your Alexa account and take you to the login page where you’ll need to insert your email and password.

When you sign back in, repeat the steps for linking your Spotify.

Reminder: Double-check whether Spotify is set as the default music service in your Alexa app!

4. Deregister and Register Echo Pop

If you’re unable to link your Spotify to your Echo Pop because the device is grayed out, you may need to deregister/register the speaker.

This is a well-known bug and many users have found that the only solution is to unpair Echo Pop from the Alexa app and carry out the initial setup.

4.1 How to Deregister Echo Pop?

1. Open the Alexa app and go to “Devices.”
2. Select the Echo Pop and go to “Settings.”
3. Choose “Bluetooth Devices” from the list.
4. Press the arrow next to your smartphone.
5. Tap “Forget Device” to unpair the phone.
6. Go back to the settings, and scroll down.
7. On the bottom, press on “Registered To”.
8. To unpair Echo Pop, select “Deregister.”

4.2 How to Set Up the Echo Pop?

1. Power cycle your Echo via unplugging.
2. Then, wait for the pulsing orange light.
3. In the Alexa app, tap on “Add Device.”
4. Choose the “Amazon Echo” menu tile.
5. Then, tap “Echo, Dot, Pop, and more.”
6. Follow the steps to pair your Echo Pop.

Reminder: When ready, don’t forget to link Spotify again by following the steps from Solution #1 in this guide and verify the default service in Solution #2.

5. Verify the Wireless Network Access

If your Echo Pop won’t connect to Spotify, perhaps you need to ensure that the Alexa speaker is online, since if the Wi-Fi is not accessible, you can’t do anything.

So, the first thing to do is take your smartphone, connect to the same Wi-Fi that your Echo Pop uses, and try to surf the web.

If you notice that the phone is also offline when connected to the Wi-Fi, you may need to restart your network router or move your Echo Pop closer to the Wi-Fi source.

However, if your Echo Pop is online, but can’t connect to Spotify, continue reading the methods!

6. Update or Reinstall your Alexa App

If you can’t successfully link your Spotify account to the Alexa app and start streaming music, perhaps you’ll need to update or reinstall the Alexa app.

We recommend first checking for an available app update and if not, straightforwardly remove the app and then cleanly reinstall it.

To check for updates, open the App Store or Google Play Store, find the Alexa app, and check if you have an “Update” button you can press.

If not, uninstall and reinstall the app from your smartphone:

• Android: Open Google Play → Profile icon → Manage apps & devices → Manage → Alexa → Uninstall → Install.

• iOS: Tap and hold the Alexa app icon → Remove App → Delete App → Delete → App Store → Alexa → Cloud + Arrow button.

These instructions will get your Alexa app uninstalled and cleanly reinstalled, which must fix any potential problems with linking a music service.

When ready, go ahead and retry to link Spotify.

Quick Note: You might be required to sign in to your Alexa app account after the reinstallation!

7. Power Cycle or Reset the Echo Pop

In some rare cases, the problem with linking Spotify to your Alexa app is in your Echo Pop and its connectivity to the Alexa app.

One of the most effective techniques is to reset the device, but first, we recommend attempting a simple soft reset and only then performing the factory reset.

How to Power Cycle Echo Pop?

1. Unplug the power adapter from the outlet.
2. Wait for at least 60 seconds to discharge.
3. Reconnect your Echo Pop’s power supply.

Important: Plug your Echo Pop directly into the outlet, avoiding dividers, extenders, or power surge protectors.

How to Factory Reset Echo Pop?

1. Verify your Echo Pop is plugged in and working.
2. Find the Microphone and Volume Down buttons.
3. Press both buttons simultaneously for 20 seconds.
4. Wait for the LED indicator to turn off and on again.
5. When you see an orange light, set up the speaker.

When you pair your Echo Pop to the Alexa app, you’re ready to attempt linking your Spotify to the Alexa app.

However, in case this doesn’t work, you may need to try a few extra solutions.

Echo Pop Still Not Connecting to Spotify – Additional Steps!

If you’ve tried everything but nothing works, here are a few additional steps to undertake:

#1 Check Alexa Language Settings

If you’re using an unsupported (by Spotify) language on your Alexa, you may not be able to connect.

• So go to the Alexa app → Devices → Echo Pop → Settings → Language and try to use “English” to check whether you can connect to Spotify.

#2 Verify your Spotify Subscription

If your Spotify subscription has expired, even if you’re successfully linked to Alexa, when you request a song, Alexa will be unable to play it.

So, verify that your Spotify subscription is active.

#3 Disable any VPN or Proxy Server 

If you have a VPN or Proxy server from an unsupported country, many functionalities of your Echo Pop speaker wouldn’t work.

So, we recommend verifying that there is no VPN or Proxy.