Wyze Doorbell V2 Chime Not Working? (Best Ways to Solve!)

We know how frustrating it can be when the Wyze Doorbell v2 chime not working with your existing doorbell installation and wiring.

Causes might include an incompatible chime, loose “TRANS” or “FRONT”/“REAR” wiring, or a weak transformer.

This guide focuses on Wyze Doorbell v2 hardwired installations, linked through “TRANS” and “FRONT” or “REAR” terminals with the chime system.

Let’s get started!

Wyze Doorbell v2 Chime Not Working – Fix in 7 Easy Steps

Note: Have you verified if the chime worked with your previous doorbell or before installing the Wyze Doorbell v2?

1. Check if the Existing Chime is Compatible

An incompatible chime might be why the existing chime of your system refuses to work with the Wyze v2 doorbell.

Verifying your transformer, chime terminals, and striking type ensures compatibility with the hardwired Wyze Doorbell v2.

Step #1: Verify Transformer and Voltage Compatibility

So, the Wyze Doorbell v2 requires a 16–24V AC transformer to power the chime sufficiently.

Battery-powered or integrated chime systems often deliver insufficient or incompatible voltage, making them unsuitable for your doorbell.

Here’s how to check the voltage values:

• Locate the transformer, typically near your chime or electrical panel.
• Use a multimeter to measure the transformer’s AC voltage output.
• Ensure the voltage reading is between 16–24V AC for compatibility.

If no transformer is present in your installation, your chime system is likely incompatible.

You should also avoid modifying integrated systems without professional assistance.

Step #2: Inspect Chime Box Terminal Labels

The chime box terminals must align with Wyze Doorbell v2’s wiring setup, usually labeled “FRONT,” “REAR,” and “TRANS” (or “F,” “R,” “T”). 

Non-standard labels like “Computer” or “COM” indicate a chip-controlled system, which isn’t compatible, so examine the terminals to confirm proper labeling.

Here’s how to check the Chime terminal labels:

• Open the chime box housing by uninstalling the cover safely.
• Check for terminal labels like “FRONT,” “REAR,” and “TRANS.”
• Note any “Computer” or “COM” labels, as these are incompatible.
• Now, photograph wiring for reference during the doorbell setup.

Step #3: Confirm Chime Striking Type

Mechanical chimes with a single “ding” or “ding-dong” sound are typically compatible, as they rely on a simple striking reed mechanism. 

Older chimes with prolonged or repetitive sounds, like “ding…” or side-knocking/vintage long chimes, use complex mechanisms that may not work with Wyze.

Here’s how to verify the striking type of your Wyze:

• Press your doorbell to listen to the chime’s sound pattern.
• Confirm it’s a short “ding” or “ding-dong” mechanical chime.
• Now, check for side-knocking or vintage long chime outputs.

If the chime produces a slow, repetitive “ding… ding… ding” sequence, it is likely that the unit is incompatible with your doorbell. 

2. Reset the Power at the Circuit Breaker

A power supply insufficiency might prevent the Wyze Doorbell v2 chime from working, even if the doorbell is hardwired correctly with the breaker and chime terminals. 

So, the first step is to reset the circuit breaker to “refresh” the electrical supply in your existing doorbell installation, transformer, and chime. 

Here’s how to reset the power at the circuit breaker easily:

• Locate the circuit breaker controlling your doorbell system.
• Turn off the breaker for 20-30 seconds to discharge power.
• After that, turn the breaker back on to restore the power.
• Press the Wyze Doorbell v2 to determine if the chime rings.
• Check the Wyze app to ensure the doorbell is operational.

Verify there is no separate switch at the breaker that also controls the doorbell power, otherwise, you might fail to discharge the system. 

3. Inspect & Clean the Chime Unit Housing

Note: Only perform this step if your Wyze Doorbell v2 is connected to a mechanical chime!

Dust or debris inside the chime housing might prevent the moving components (the bell and hammer) from producing noise, thus disabling the chime.

Cleaning and inspecting the chime unit can remove obstructions and restore the chime’s functionality for your hardwired setup.

• Disable the circuit breaker power for safety during inspection.
• Now, locate the mechanical chime unit, often in the hallway.
• Carefully remove the chime cover to access the internal parts.
• Wipe away dust from the components using a soft, dry cloth.
• Then, inspect the hammer and bell for any signs of damage.

Unlike digital chimes that play pre-recorded tones through a speaker, mechanical chimes use a hammer and bell to produce sound when triggered by the Wyze Doorbell v2.

After cleaning, your chime should work properly when the doorbell is pressed. 

Note: To maintain performance, check the chime periodically for dust buildup.

4. Inspect the Wyze Chime Controller Setup

If your Wyze Video Doorbell v2 chime is not working, a misconnected Wyze Chime Controller might be disrupting the connection between the chime and the v2 doorbell. 

So, you must ensure the Wyze Chime Controller is properly installed and wired to your transformer, and the “TRANS” and “FRONT” or “REAR” terminals of the chime.

Follow these steps to inspect the Chime Controller installation:

• Turn off the circuit breaker to safely begin the checkup.
• Locate your Chime unit and carefully remove its cover.
• Identify the “Front” and “Trans” terminals on the chime.
• Connect the Chime Controller’s yellow wire to “Front”.
• Attach the controller’s green wire to the “Trans” socket.
• Secure all controller connections within the chime box.
• Restore power and test the doorbell to check the chime.

Can Wyze Doorbell v2 Work Without Chime Controller?

The Wyze Chime Controller is essential for the Wyze Doorbell v2 to interface with mechanical or digital chimes and regulate voltage.

The controller must connect with a mechanical or a digital chime, since only these two types of chimes have a wire interface. 

Although the doorbell might initially work without the adapter, it will receive unfiltered voltage from the transformer, which leads to more serious issues. 

If you haven’t received a controller upon ordering the chime, you can request a new one or purchase it from the Wyze Purchase Controller page.

Alert: Bypassing the chime adapter may lead to inconsistent voltage supply and power issues.

5. Inspect the Wyze v2 Doorbell Terminals

If your existing chime still fails to work, the issue might be caused by the doorbell installation rather than the mechanical or digital chime in your setup. 

So, the next step is to check and secure the terminal wiring, to ensure a proper circuit connection with the chime via the “TRANS,” and “FRONT” or “REAR” terminals.

• Turn off the circuit breaker to safely start the process.
• Now, remove the Wyze Doorbell v2 from the bracket.
• Locate the terminal screws on the mounting plate.
• Examine the wires for looseness, fraying, or damage.
• Tighten the screws to firmly secure the wires in place.
• Reattach the doorbell, restore power, and test Wyze.

After securing, press the doorbell to verify that the chime rings.

If there is any looseness or faulty wires in your installation, it is recommended to get in touch with a qualified technician. 

6. Remove and Re-Add the Wyze Doorbell v2

The chime could be failing to function due to a software glitch or improper setup in the Wyze app.

Removing and re-adding the doorbell can reset the connection, ensuring the hardwired setup integrates properly with the terminals of the existing chime.

6.1 How to Remove the Doorbell from the Wyze App:

• Open the Wyze app, tap the pencil icon in the upper corner.
• After that, select your Wyze Doorbell v2 from the device list.
• Finally, press on Remove to delete the doorbell from the app.

6.2 How to Re-Add the Doorbell to the Wyze App:

• Tap the “+” icon on the Wyze app homepage. 
• Now, select Add Device in the options menu.
• Choose Cameras, then tap Wyze Doorbell v2.
• Follow the on-screen prompts to re-add Wyze.

Note: Double-check the connection and Wi-Fi strength of the Wyze doorbell before and after re-adding the device profile. 

7. Factory Reset the Wyze Doorbell v2

If neither of the steps helped you determine why the Wyze Doorbell v2 chime is not working, a factory reset can eliminate software glitches affecting the chime.

This process permanently erases ALL settings, restoring the Wyze v2 doorbell to its default state for a fresh initialization.

Here’s how to factory reset the Wyze Doorbell v2 in easy steps:

• Remove the microSD card from the Wyze Doorbell v2 if installed.
• Detach the doorbell by pressing in and sliding it up from the bracket.
• With power connected, hold the SETUP button behind the camera.
• Release the button after 15 seconds until the LED flashes orange.

Note: After the reset, you can reconfigure all settings of the Wyze Doorbell v2 through the app!