Wyze Doorbell v2 Not Sending Notifications? (Easy Fixes!)

When you’re waiting for visitors but notice your Wyze Doorbell v2 not sending notifications as expected, it can be disappointing for a high-end product.

So, we’ve prepared a lineup of expert solutions that will ensure your Wyze Doorbell v2 reliably alerts you to the activity at your door.

So, let’s get started!

Wyze Doorbell v2 Not Sending Notifications – [Quick Solutions]

Note: Have you checked if your smartphone receives a push alert when someone presses the doorbell?

1. Activate the Wyze App Push Notifications

Push notifications are alerts that appear on your phone after the doorbell detects motion or someone presses the “RING” button.

There is a section in the Wyze mobile application that allows you to manage all types of promotions, alerts, and push notifications for your products.

Here’s how to activate the Wyze app push notifications:

• Open the Wyze app and navigate to the “Account” tab.
• Scroll down and enter the “Notifications” options below.
• Adjust the “Send Notifications” option to “On” at the top.
• Enable “Wyze AI Events” and “All Other Motion Events”.
• Set “Doorbell is Pressed” to on and test the doorbell unit.

Tip: To test the push notifications, try pressing the doorbell first and then check if the motion detection picks up your movement and the app sends an alert. 

2. Check your Phone Mute & Volume Status

The Wyze Doorbell v2 may appear not to send notifications when your phone’s audio settings are misconfigured, silencing or suppressing alerts.

So, reviewing the volume, mute status, and specific modes on your device can ensure notifications are audible and delivered as intended.

2.1 Check the Phone Volume Settings

Even if the notifications come through successfully, low or muted volume on your phone can prevent you from hearing or even hiding the alerts.

So, to increase the volume, use the phone’s built-in volume switches on the panel buttons or check through the quick menu.

2.2 Check the Phone Mute Status

Many smartphones feature a physical mute button, often on the side, which can silence all sounds, including the notifications issued by the Wyze app.

So, find the mute switch on your device (on the right panel for iPhone 15 and older models) and ensure it is pushed to “OFF”.

2.3 Disable “DND” and Airplane Mode

If you have accidentally activated the “Do Not Disturb” or “Airplane Mode,” it can block all notifications received by installed platforms, including the Wyze app alerts.

So, search through the settings of your phone, disable both modes, and test the push alerts from the Wyze application.

Note: Reboot your phone after re-adjusting the volume and make sure it is charged to maximum battery and not in a “Low Battery” mode. 

3. Check the Phone Notifications Settings

Misconfigured smartphone notification settings could also prevent the Wyze app from sending push alerts.

Whether you are using an Android or an iPhone, the Wyze application has individual notification settings that must be allowed to receive alerts. 

How to Set the Wyze App Notifications On Android:

On your Android, go to “Settings” → “Apps” → “Wyze” and tap “Notifications” in the settings, then enable all of the notifications for the app.

Also, check if your phone receives a push alert when someone presses the doorbell or walks in front of it. 

How to Set the Wyze App Notifications on iPhone:

If you are using an iPhone, open “Settings”, scroll to “Wyze”, tap “Notifications”, switch on “Allow Notifications,” and check if the push alerts will be restored. 

Note: Reboot your smartphone after enabling the notifications and test the Wyze camera! 

4. Adjust the Motion Detection Settings

Well, perhaps the reason why Wyze Doorbell v2 has no notifications reaching your smartphone could be because of misconfigured detection settings.

So, to access the motion detection settings, launch the app, press on your Wyze Doorbell v2 banner, then navigate to “Event Recording”.

Now, adjust the following features:

4.1 Motion Detection Sensitivity

The “sensitivity” setting controls how much motion triggers a detection event, and if it’s too low, your doorbell might miss out on a lot of things.

So, in the “Detection Settings” menu, navigate to “Motion Detection” and slide the sensitivity from 1-100

First, set the sensitivity to a value between 50 and 60, then check if the doorbell responds when there is movement in front. 

4.2 Motion Detection Zone

The detection zones allow you to focus the doorbell motion detection on specific areas, like your porch, so the doorbell doesn’t notify you about cars on the street. 

Under “Detection Settings”, access the “Detection Zone” tab and draw a grid over your target area.

• We recommend disabling the detection zone fully and testing the doorbell before drawing a new grid. 

4.3 Cam Plus AI Detection

Cam Plus AI Detection can identify people/packages, but you’ll need a Cam Plus subscription to use it.

You can set the Wyze Doorbell v2 to be on the lookout for particular objects to detect, such as people, packages, pets, or vehicles only.

The AI detection might sometimes interfere with the built-in sensor of the doorbell.

• Hence, we recommend temporarily disabling the AI detection by switching all Cam Plus sliders to “Off” in the “Event Recording” tab.

5. Update & Reinstall the Wyze Application

Your Wyze Doorbell v2 might not send notifications if the application is outdated or has run into an error.

So, we recommend updating the app to the most current firmware version first, then checking if there is corrupted data by conducting a clean reinstallation.

Step #1 Update the Wyze Application:

• Open Google Play or App Store on your phone.
• Search for Wyze in the “Installed Apps” page.
• Tap “Update” if available, and wait for it to finish.
• Open the app and check if the push alerts work.

Step #2 Reinstall the Wyze Application:

If updating didn’t work, here’s how to reinstall the Wyze application:

• Delete the Wyze app from your smartphone.
• Access the Google Play Store or App Store.
• Download and install the Wyze application.
• Sign in to your profile and re-add the devices.

Note: Allow the Wyze application to receive automatic updates after the installation!

Step #3 Update the Wyze Doorbell Firmware:

So, now that the Wyze mobile app is on the most current version, you can check if the doorbell is also up-to-date.

Open the Wyze application and go to “Account” → “Firmware Update” and follow the instructions if there is a newer OS. 

6. Check the Wyze Doorbell Wi-Fi Coverage

The Wyze Doorbell v2 might fail to send notifications to your phone due to a weak or unstable Wi-Fi connection.

In this step, you will learn how to check the connection status of the doorbell, learn how to manage or change the Wi-Fi, and review effective steps to improve the coverage. 

How to Check the Wyze Doorbell Wi-Fi Strength:

• Open the Wyze app and tap on your doorbell.
• Tap “Device Info” to view the signal strength.
• Check the “Wi-Fi Strength” field on the page.

The “Wi-Fi Strength” field defines the connection strength of the doorbell.

If it is below average, the doorbell might experience connection dropouts, which result in issues with the notifications.  If the status says that the doorbell is not connected at all, keep reading!

How to Reconnect the Wyze Doorbell to Wi-Fi

• Open the Wyze application on your smartphone.
• Go to “Cameras” → “Wyze Video Doorbell v2”.
• Tap “Click here to skip the installation tutorial”.
• Press “SETUP” on the back of the Wyze doorbell.
• Select a 2.4 GHz Wi-FI network through the app.
• Scan the QR code on the back of the Wyze unit.
• Follow the instructions to set up the Wi-Fi network.

If the doorbell refuses to connect, there could be an issue with the Wi-Fi router or the network!

How to Improve the Wyze Doorbell Wi-Fi Quality:

• Move the doorbell closer to the router, within 30 feet.
• Keep the Wyze away from fridges or big appliances.
• Reduce the overall usage of the network resources.
• Configure a Wi-Fi extender if the signal is still weak.
• Perform a power cycle and reset on the Wi-Fi router.
• Check if there is a problem with the ISP or network.

Tip: Get in touch with the ISP if there is a problem with the network. 

7. Factory Reset the Wyze Doorbell v2

If the Wyze Doorbell v2 is not sending notifications after all solutions so far, we recommend a complete factory reset.

This process erases all custom doorbell settings and allows you to set up the doorbell from scratch, which could eliminate underlying issues.

Here’s how to factory reset the Wyze Doorbell v2:

• Remove the microSD card if installed in the doorbell.
• Press in and upward to detach from the wall plate.
• Ensure the doorbell remains connected to the power.
• Locate the SETUP button on the back of the doorbell.
• Press and hold the “SETUP” button for ~15 seconds.
• Release when the Wyze status light turns solid orange.
• Wait for the light to flash orange, then set up the device.

Alert: Contact Wyze customer support if the doorbell fails to get past the setup or still refuses to send notifications.