Ring Chime Not Working No Light? (Here’s How to Fix It!)

If you depend on your Ring Chime to notify you of guests, when Ring Chime not working no light, it can keep you from noticing activity at your door. 

Neither of the Ring Chime models interwire with your existing doorbell installation; Instead, the chime maintains a wireless connection to your Ring doorbell via the Ring mobile application.

So if you have no idea how to tackle such a problem, continue reading to find expert solutions!

Ring Chime Not Working No Light – Best Possible Solutions!

Note: The solid blue light indicates that the Ring Chime is turned on and working. 

1. Plug the Ring Chime into a Different Outlet

A faulty outlet might be causing issues since the Ring Chime is a plug-in device that must be connected to an outlet to function.

Changing the outlet of the Ring Chime can help determine whether the problem is with the device itself or the power supply source. 

Now, unplug the Ring Chime and find another functional outlet in the area close to your doorbell.

You can use another electrical appliance to test and check whether your doorbell’s new outlet is delivering a power supply.

Then, reconnect your Chime and check if the blue light comes back on.

Important: At Zontsound, we advise against using any type of electrical third-party appliances with the outlet. 

2. Attempt to Reconnect the Ring Chime Wi-Fi

So, if the LEDs on your Ring Chime are not lit, the device might still be receiving power, and you can verify this thesis by reestablishing the Wi-Fi connection.

Hence, if the Ring Chime no longer receives a stable power supply, the connection status in your Ring app will change to “Offline”.

Follow these steps to reconnect the Ring Chime to Wi-Fi:

• Press and hold the setup button on the Chime for ~10 seconds.
• Open the Ring app and navigate to the main dashboard screen.
• Tap the three dots next to the banner of your Ring Chime device.
• Now, head to the “Settings” tab and then press “Device Health”.
• After that, press on “Change Network” under the “Network” tab.
• Now, follow the on-screen steps to assign Ring to a new Wi-Fi.

Before reconnecting, verify that the password and SSID credentials of your local Wi-Fi network are spelled correctly in the Ring app, otherwise, the setup might fail.

Also, ensure the chime is within 100 feet of the network router for a stable and consistent connection.

3. Bend the Ring Power Spring Contacts

A poor internal connection might be why the Ring Chime is not working no blue light, no light, or response, even after trying a different outlet.

Another quick tip is to adjust the spring-loaded contacts inside the device that connect to the removable power plug, which could restore power flow if they’ve lost tension.

Warning: Only proceed if the Ring Chime is out of warranty, as the disassembly will void the coverage. 

Follow these steps to inspect the spring contacts of the Ring Chime:

• Unplug your Ring Chime from the electrical outlet.
• Use a screwdriver to open the Ring Chime housing.
• Locate the spring-loaded contacts in the power plug.
• Gently bend the springs upward to improve contact.
• Reassemble the Chime and plug it back into an outlet.
• Now, check the Ring app to see if the chime responds.

Once you have successfully re-adjusted the pressure springs, partially reconnect the chime and test the current using a multimeter.

Touch the probes of your multimeter with the negative and positive electrical pins and check if there is a reading. 

4. Power the Ring Chime Via a USB

So, the Ring Chime outage can be due to a faulty outlet or internal connection, so you can try to power it using a USB power source instead.

This approach bypasses the outlet and provides a temporary power solution to get the Chime running again.

Check if your Ring Chime model supports USB power, since some models can be powered via a USB connected to a 5V/1A power bank or adapter (often used for charging other devices). 

Connect a compatible USB cable to the Ring Chime power port, plug the other end into a power bank or USB adapter, and test if the light turns on and the Chime functions.

Note: You can check if the Chime is online through the Ring mobile application!

5. Software Reset the Ring Chime 

A factory reset can resolve persistent issues with your Ring Chime by restoring it to its original settings and clearing any glitches.

A built-in button on your Ring Chime allows you to restore the chime to default settings without having to use the Ring mobile application or deregister the unit.

• Locate the Reset button on the side of the Ring Chime.
• Press and hold the reset button for about ~15 seconds.
• Wait for the LED to start flashing white, indicating reset.
• Release the button once the flashing Ring stops.
• Follow the prompts in the Ring app to set up the chime.

Note: Double-check the online status of the doorbell within the app after the reset is complete!

6. Test for Solder Joint Issues in the Chime

If the issue persists even after the power supply inspection and factory reset, the issue might lie with microcracks in the solder joints or failed surface-mount components.

This method tests for thermal-related solder problems by exposing the chime to temperature changes, which can help identify the root cause.

Place the Ring Chime in a sealed bag with silica gel packets to absorb the device’s moisture, then put it in the freezer for ~10–15 minutes to cool it down.

Now, take your chime out and allow the hardware to reach the temperature of the room.

Note: Alternatively, gently warm the Chime with a hairdryer for a few minutes (be careful not to overheat it), then plug it in and check if the light turns on or the Ring app status changes. 

7. Inspect the Chime Internal Components

If the Ring Chime is not working no light, it might be due to a failure of the internal hardware components, such as a blown resistor or issues with power delivery. 

If the warranty of your Ring Chime has expired, or you are confident about losing the remaining coverage period, you can disassemble the Chime and inspect the components yourself.

• You can disassemble the chime by loosening the 4–6 Philips screws on the back panel and prying the back panel open, to access the hardware.

How to Check for a Blown Resistor or Fuse:

• Locate the circuit board, and look for a 10-ohm 2W resistor labeled “F1.”
• Next, inspect the resistor for visible damage, like burn marks or breaks.
• Purchase a compatible replacement and un-weld the current component.

Test Voltage Output from the AC/DC Board:

• Keep the Ring Chime open during the A/C voltage inspection.
• Next, plug the Chime back in and use a multimeter for testing.
• Measure the AC/DC board output, which should be around 5V.
• Check the regulator voltage and expect 3.2V and 1.8V readings.

If the voltages are correct, the issue could be with the firmware of the Ring Chime.

Since all Ring chimes are designed to update automatically, this can be a matter for the Ring support.