Sonos Era 100 Not Connecting To WiFi? – (Quick Fix)

sonos era 100 not connecting to wifi

Well, if your Sonos Era 100 not connecting to WiFi, know that the solution is very simple!

So, the repeatedly failing Wi-Fi connection attempts of Sonos Era 100 can be a sign of network issues or improper app configuration of the speaker.

By the end of this guide, we’ll uncover all possible causes for Wi-Fi issues with Sonos Era 100 and apply expert troubleshooting methods.

If Sonos Era 100 is not pairing over Wi-Fi, perform a hard reset on the speaker, verify the battery is charged to the maximum, and troubleshoot issues with the network.

If the fault persists, re-add the speaker from the app and force a factory reset.

Let’s learn more!

Why is Sonos Era 100 Not Pairing with WiFi?

sonos era 100 not pairing with wifi

Here’s what can possibly prevent Sonos Era 100 from pairing with a Wi-Fi:

  • There’s an issue with the network or the wireless router.
  • The speaker is too far away from the network router unit.
  • Sonos Era 100’s battery capacity is at a low percentage.
  • The Sonos mobile app is on an outdated firmware build.
  • The wireless network’s “Wi-Fi Channel” is misconfigured.

That’s only a small bit of what we will go through, so keep reading further!

Sonos Era 100 Not Connecting to WiFi – Here’s the Fix!

Note: Have you checked if the Sonos mobile app is updated to the latest version?

1. Hard Reset the Sonos Era 100

hard reset the sonos era 100

Like any other non-portable speaker, the Sonos Era 100 may develop power issues, as a result of non-consisted supply or outlet malfunctions.

So, the Wi-Fi issues can often be caused by A/C fluctuations, which make your device go on and off, constantly causing disconnects/unpairing.

Here’s how to hard reset the Sonos Era 100 in easy steps:

  1. Unplug Sonos Era’s power cable from the rear A/C port.
  2. Next, disconnect the other end from the supplying outlet.
  3. Check for damages or obstructions of Sonos’s A/C port.
  4. Re-install the supplying cable on both ends of the speaker.
  5. Power on Sonos and check if the speaker will pair to Wi-Fi.
Alert: If any damage is inflicted to the speaker or the power cord, consider replacing options!

2. Troubleshoot Wi-Fi Network Issues

troubleshoot wi-fi network issues

The entire problem with the Wi-Fi connection issues on your Sonos Era 100 could be due to the Wi-Fi reliability and broadband consistency.

So, we’ve prepared a list of steps that you should undertake chronologically, which helps you diagnose your internet and exclude this possibility.

Here’s exactly what to do in order:

  • Verify you have a broadband connection.
  • Power cycle your router for 60 seconds.
  • Test your Wi-Fi with a secondary device.
  • Reconnect your router’s “Service” cable.
Quick Tip: To verify that there is nothing wrong with your Wi-Fi, use your secondary device to disconnect “Forget” and reconnect back.

3. Re-add Sonos Era 100’s App Profile

re-add sonos era 100’s app profile

Even if the Wi-Fi setup was unsuccessful, the numerous connection attempts would still have created a speaker profile within the Sonos mobile app.

Erasing and re-adding Sonos Era 100’s profile from the mobile application should address issues with the speaker’s Wi-Fi connection.

Here’s how to re-add the profile of Sonos Era 100 on your smartphone:

  1. Open the Sonos app on your mobile Android or iOS device.
  2. Navigate to the “Settings” tab and enter the “System” page.
  3. Tap “System Tools” and then click on “Remove Products.”
  4. Choose the Sonos Era 100 profile from the product listings.
  5. Wait until confirmation and automatic removal of the speaker.
  6. Navigate back to “Settings” → “System” → “Add Product.”
  7. Follow the steps to re-add Sonos Era 100’s profile to the app.
Note: You will be prompted to set up the speaker with Wi-Fi during the initial profile setup, so double-check if the selected hostname and all credentials are correct.

4. Test Sonos Era 100 on Mobile Hotspot

set up mobile hotspot on ios

If the speaker is refusing to connect with the local network, you should set up your smartphone’s “Mobile Hotspot” function and pair it with Sonos Era.

Let’s learn how to set up the hotspot first!

How to Set Up “Mobile Hotspot” On Android?

Open the “Settings” app and navigate to “Mobile Data” or ”Cellular” → “Mobile Hotspot” and ensure the activation slider is set to “On.”

Then, check and note the hostname and password.

How to Set Up “Mobile Hotspot” On iOS?

Navigate to “Settings” → “Personal Hotspot” and enable “Allow Others to Join.”

Check the hotspot’s “Wi-Fi Password” and verify that “Maximize Compatibility” and “Bluetooth” are set on. 

Quick Tip: Follow the instructions back in solution #3 to re-add Sonos Era as a new device!

5. Restore Sonos Era to Factory Defaults

restore sonos era to factory defaults

A top-working solution to underlying issues with the Sonos Era 100, including connection issues is to perform a factory defaults reset. 

This is possible by using the built-in button of the speaker, but first, ensure the Sonos profile is removed from the app, so you can undergo an initial setup.

Here’s how to factory reset Sonos Era 100 easily:

  1. Unplug the Sonos Era 100’s power cord from the electrical outlet.
  2. Hold the speaker’s “Bluetooth” button while plugging back in.
  3. Continue holding until the LED lamp turns orange and white.
  4. Once the process is ready, the LED should light up in green.
Note: If the indicator has turned solid green and gone off, it means the reset is complete!

6. Change the Router’s Wi-Fi Channel

change the router’s wi-fi channel

In some cases, the Sonos Era 100 might be considered an “Unidentified” or “Third-party device” by your router due to a private or secured Wi-Fi channel.

To ensure your router can recognize the smart speaker, you must change the selected Wi-Fi channel in the router’s graphic interface.

Here’s how to universally change the wireless channel of the router: (Windows-only)

  1. Open the Windows CMD (Command Prompt) and type “ipconfig”.
  2. Locate and note the Default Gateway from the list of addresses.
  3. Then insert the gateway address into the URL of the web browser.
  4. Important: Your computer must be connected to your Wi-Fi router.
  5. Use “admin” for a username and password in the “Log In” section.
  6. Navigate to the “Wireless Settings” page and click on “Channels.”
  7. Switch the Wi-Fi channel to a different one, you can pick at random.
  8. Then, save the changes and exit the router’s wireless configuration.

If this doesn’t work, try again, with multiple different Wi-Fi channels, to check whether you’ll be able to finally connect your Sonos Era 100.

Note: You don’t need to restart your router after changing the Wi-Fi channel!

Sonos Era 100 Not Connecting to New WiFi – The Quick Fix!

You can switch up the Wi-Fi network of all assigned Sonos devices on-demand through the Sonos mobile app.

If the setup fails, attempt the following methods in a consecutive order:

Complete New Router Setup

complete new router setup

If Sonos Era 100 loses connection at any point, you will receive a notification prompt within the app, allowing you to assign a new Wi-Fi network.

So, here’s how to pair Sonos to the new Wi-Fi:

  1. Open the Sonos app on your mobile Android or iOS device.
  2. Wait until the “Unable to connect to Sonos” prompt appears.
  3. Tap on the “Learn More” button at the bottom of the bubble.
  4. Tap “Change router or Wi-Fi Settings?” from the options list.
  5. Next, follow the on-screen steps to add a new Wi-Fi network.
Notice: All existing Wi-Fi settings of the speaker will be erased during the new setup!

Double-Check the Credentials

There’s a possibility that the credentials you’ve entered for the new Wi-Fi network are incorrect, or the hostname is inaccurate.

Hence, the next step is to ensure you have selected the correct hostname within the Sonos app and double-check if the used WPA/WPA3 password is correct.

Shorten Your Wireless Range

shorten your wireless range

Pairing the speaker to a new Wi-Fi requires calculating the average distance needed between the speaker and the wireless router.

So, the wireless range is based on whether the new Wi-Fi thread emits a 2.4 GHz or 5 GHz frequency, as the Sonos Era 100 is compatible with both.

The average distance required for pairing with a 2.4 GHz is well over 100 feet (25–30 meters), while the 5 GHz wavelength has a slightly shorter radius, varying at 30–40 feet (10–15 meters.)

In short, shorten the proximity and try connecting again!

Wrapping Up

So, if the Sonos Era 100 not connecting to WiFi, double-check all of the Wi-Fi credentials and ensure the speaker is close to the network router.

If the problem persists, troubleshoot the Wi-Fi network and equipment, test Sonos Era 100 on a mobile hotspot and factory reset your speaker.

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