Sonos Era 100 Keeps Disconnecting? (Proven Ways to Fix!)

sonos era 100 keeps disconnecting

Wondering why Sonos Era 100 keeps disconnecting? There’s a quick and effective solution!

Whether the speaker loses Bluetooth or Wi-Fi connection, the issue is often caused by wireless interference or Sonos app configuration issues.

We will guide you through everything there is to know about the speaker’s Bluetooth and Wi-Fi functionality, and then provide expert fixes.

If the Sonos Era 100 speaker keeps losing connection, verify the Bluetooth source or the router is nearby, power cycle the speaker, and reinstall the Sonos app.

Also, change your speaker’s wireless channel and force a factory reset.

Keep reading further!!

Sonos Era 100 Bluetooth Disconnecting:

sonos era 100 bluetooth disconnecting

If Sonos Era 100’s Bluetooth keeps disconnecting, it is often caused by insufficient distance or wireless interference caused by wireless devices.

So, let’s take a look at the possible causes:

  • Large distance between the input device and the speaker.
  • An issue with the input device’s built-in “Bluetooth” feature.
  • An OS or software corruption of your Sonos Era speaker.
  • An issue with your Sonos Era app installed on the device.

Sonos Era 100 Wireless Disconnecting:

Loss of Wi-Fi coverage is often an indication of underlying network issues or problems with the Wi-Fi router or gateway.

Here are details of why your speaker is disconnecting from the Wi-Fi.

  • Sonos Era 100 is too far away from the network router.
  • The wireless channel of the speaker is incorrectly set.
  • The 2.4 GHz or 5 GHz band is not working effectively.
  • There is an issue with your network router or gateway.

Remember that the Sonos Era 100 must be connected to a Wi-Fi network before it can connect with Bluetooth.

You can set up the speaker’s local connection through the Sonos S2 application available for iOS and Android after discovering and adding the product.

Sonos Era 100 Keeps Disconnecting From Bluetooth:

Here are the best solutions if Sonos Era 100 keeps losing Bluetooth connection!

1. Shorten the Wireless Distance

shorten the wireless distance

The first step to improving Sonos Era’s Bluetooth connection is reducing the physical distance with the connected wireless device.

Placing the speaker too far away from your smartphone, TV or computer can result in persistent audio interruptions and eventually cause Sonos to unpair.

The average recommended distance for optimal Bluetooth connection is between 10 and 30 feet, but with Sonos Era 100, you can go for as long as 50 feet.

How to Properly Calculate Sonos Wireless Distance?

To properly calculate what’s the best connection distance, slowly move both devices apart until interruptions in the audio start to occur.

Then, try to keep the devices within the invisible range.

2. Power Cycle Your Sonos Era 100

A reliable solution for communication issues with stationary Bluetooth devices such as your Sonos Era 100 is to perform a power cycle.

As the speaker receives a constant adapter A/C supply, it can only be power cycled after the electricity is cut off continuously.

power cycle your sonos era 100

Follow these instructions to perform a power cycle on Sonos Era 100:

  1. Unplug the power adapter from your Sonos Era 100’s back.
  2. Disconnect the other end of the cable from the power outlet.
  3. Next, wait for 1–2 minutes while the speaker is disconnected.
  4. Reconnect the cable back into Sonos Era and the wall outlet.
  5. Wait until the speaker turns on and test the connection quality.
Note: After Sonos Era 100 reboots, manually reconnect with the speaker through your wireless device’s “Bluetooth” options.

3. Reset the Source Unit’s Bluetooth

If your device keeps failing to establish a secured connection with the Sonos Era, you should reactivate the “Bluetooth” feature within the settings.

Disabling your input device’s Bluetooth will unpair external devices that are potentially conflict with the Sonos Era speaker’s signal.

reset the source unit’s bluetooth

Here’s how to restart the “Bluetooth” feature on most wireless devices:

  1. Open the “Settings” app on your input wireless device.
  2. Navigate to the “Bluetooth” or “Wireless” options tab.
  3. Select the activation button to set “Bluetooth” to “Off.”
  4. Wait for 45–60 seconds and re-activate the Bluetooth.
  5. Reconnect with the Sonos Era 100 speaker and test.

Bonus Tip: Unpair Other Bluetooth Devices!

If nearby devices are allowed to pair with your TV or smartphone automatically, the Bluetooth connection with the Sonos speaker may be repeatedly congested.

Ensure there are no other wireless devices paired with the Sonos speaker or the input device before testing the pairing.

Quick Tip: Simply disable the Bluetooth of ALL remembered devices!

4. Check for Wireless Interference

check for wireless interference

The next step is to verify no third-party signal is influencing the connection of the Sonos speaker and potentially interfering.

If you have wireless devices that function on the same frequency as the speaker nearby, signal conflicts will likely occur and cause the Bluetooth pairing to drop out.

Devices that can interfere often include:

  • Other Bluetooth devices that emit a radio frequency.
  • RF radios, baby phones, microwaves, and modems.
  • Reflective surfaces, sunlight, obstructions, or covers.
Note: Interruptions of the playback are the primary sign of an unstable Bluetooth connection!

5. Factory Reset the Sonos Era 100

factory reset sonos era

If you’re still unable to prevent Sonos Era from losing Bluetooth connection, you should perform a factory reset on the speaker.

The process erases all data and configurations of the speaker, allowing you to set up the device from scratch and often resolves all the disconnecting failures.

Follow these instructions to factory reset the Sonos Era 100 speaker:

  1. Unplug Sonos Era’s power cable from the electrical outlet.
  2. Hold Sonos’s “Bluetooth” button and plug the cord back in.
  3. Continue holding until your LED flashes orange and white.
  4. Release the button and wait until the Era speaker has reset.
Note: The indicator will turn green after the speaker is ready to be set up!

Sonos Era 100 Keeps Dropping Out From the Wi-Fi:

Here’s what to do if Sonos Era 100 won’t stay connected to Wi-Fi!

1. Change Sonos Era’s Wireless Channel

change sonos era’s wireless channel

Setting your speaker’s Wi-Fi channel to an alternative value will resolve communication issues with the network device.

So, adjusting the Sonos Era 100 wireless channel is only possible through the Sonos S2 app, which can be installed on your Android or iOS mobile device entirely for free.

Here’s how to access and adjust the Sonos Era’s wireless channel settings:

  1. Open the Sonos app on your device and go to “Settings.”
  2. Tap on “System” and enter the “Network” tab from below.
  3. Navigate to the “SonosNet Channel” section on the page.
  4. Pick a value for the wireless channel from “1,” “6” or “11.”
  5. Apply the changes and exit the wireless configuration page.

After adjusting the speaker’s wireless channel, test for disconnecting!

2. Pair Sonos Era 100 with a Different Band

As Sonos Era 100 is compatible with both 2.4 GHz and 5 GHz threads, the next solution is to test the speaker’s connection on a different Wi-Fi band.

  • Well, this only works with dual-band network devices, so if your router only has a 2.4 GHz frequency band, skip to the next solution.

How to Change Sonos Era 100’s Wi-Fi?

change sonos era 100’s wi-fi
  1. First, open the Sonos app on your source and head to “Settings.”
  2. Navigate to “System” → “Network” and tap “Manage Networks.”
  3. Press “Update Networks” and if prompted, select Sonos Era 100.
  4. Pick your router’s 5 GHz network from the list of available Wi-Fi’s.
  5. Type down the password for the network and press on “Connect.”
  6. Finally, wait until the speaker’s connection is changed and secured.
Note: The 5 GHz networks use a stronger signal, but spread over shorter distances!

3. Power Cycle the Network Router

An optimal solution for Wi-Fi issues with the Sonos Era 100 is to perform a power cycle on the network router.

Well, this takes less than 60 seconds to address all existing connection issues!

power cycle the network router
  • To power cycle, the network router, unplug the unit from power and wait for at least 60 seconds and wait until the services are back on.

Important: Reconnect the Service!

If instead of disconnecting, the speaker loses reception or cannot access any online features for long periods, there could be a service outage, rather than a router issue.

To address problems with the service, unplug the network router or gateway’s Coaxial cable for up to 60 seconds!

4. Reinstall the Sonos Application

reinstall the sonos application

If the speaker still loses connection to the Wi-Fi, reinstalling the Sonos S2 app from your mobile should eliminate the existing coverage issue.

A potential settings misconfiguration or corrupted speaker profile may repeatedly cause Sonos Era to lose connection without proper reasoning.

Let’s learn how to reinstall the app on Android and iOS!

How to Reinstall Sonos App On Android?

  1. Open the Google Play Store and tap on your profile icon.
  2. After that, navigate to the “Manage apps & device” section.
  3. Press on “Manage” and select the Sonos app from the list.
  4. Choose the “Uninstall” function to remove your Sonos app.
  5. Reinstall the Sonos app from the Play Store’s search results.

How to Reinstall Sonos App On iOS?

reinstall sonos app on ios
  1. Press and hold the Sonos S2 app on the iOS homepage.
  2. Choose the “Remove this app” function from the menu.
  3. Open the App Store and type “Sonos” in the search field.
  4. Tap the cloud icon next to the Sonos S2 app in the results.
  5. Relaunch the Sonos app after it has finished the installation.
Note: After reinstalling the app, re-add the Sonos speaker as a new product!

Quick Recap

If Sonos Era 100 keeps disconnecting from the Wi-Fi or Bluetooth, first, change the wireless channel, power cycle the router, and pair Sonos to a different Wi-Fi thread.

If the fault persists, check if the speaker’s connection is interfered with and perform a factory reset.

Follow us for more Sonos Era 100 troubleshooting guides!