Samsung Soundbar Volume Problems? (Let’s Fix It Fast)

samsung soundbar volume problems

Well, if you face Samsung soundbar volume problems, this is the ultimate guide you need!

We understand that a Samsung soundbar that changes the volume by itself is useless, so this guide is guaranteed to resolve this problem one way or another.

You only need to buckle up with some patience and read through the solutions, while applying the steps exactly as instructed.

So, if the Samsung soundbar changes the volume by itself, remove the remote batteries, disable your TV’s “Auto Volume” and update the soundbar.

If this doesn’t help, reset the soundbar to default or unplug the volume sensors.

Let’s get started, shall we?

Samsung Soundbar Volume Problems – Guaranteed Solutions!

Tip: We strongly recommend trying the solutions in order!

1. Prevent Any Remote Interference

prevent any remote interference

The first step whenever the volume of your Samsung soundbar goes up or down by itself is to make sure that none of your remotes is causing the problem.

The volume could either go up from the connected TV or the Samsung soundbar, hence, there are 2 involved remote controls.

The quickest way to verify whether the remotes are causing the volume problems with your Samsung soundbar is to eject the batteries.

No batteries means no power, hence the remote cannot control the volume even if the device is defective and sending false signals.

If your soundbar continues to change the volume, even with your remote batteries ejected, then the remote is not the culprit, and you’ll need more solutions!

Keep on reading…

2. Power Cycle Samsung Soundbar

power cycle samsung soundbar

Before we get in-depth, a quick and easy solution would be to simply shut down and power cycle the Samsung soundbar.

Sometimes, the volume problems appear simply because of a system bug, and a soft reset might fix most of your audio issues in seconds. 

To power cycle your Samsung soundbar, turn off the device using the remote, then unplug the power cord from the outlet for 60 seconds. 

If your soundbar continues to change the volume by itself after the soft reset, continue reading!

3. Turn OFF Your TV’s Auto Volume

Sometimes, the Samsung soundbar volume goes down by itself, because of your connected TV audio settings.

Many TVs have an option called “Auto Volume”, which is designed to keep your volume at a balanced level, based on the audio playout and the acoustics of your environment.

turn off your tv’s auto volume

Hence, if enabled, this option will automatically adjust the volume every now and then, making you believe that your Samsung soundbar is causing the problem.

  • So, go to Settings → Sound → Sound Mode → Standard → Expert Settings and disable the “Auto Volume”.

Another quick thing to do is to try connecting your Samsung soundbar to a different TV/source, just to test whether the issue comes from the TV or the soundbar.

Disclaimer: Heads up, not all TVs have this option, and in many cases, the option might be named differently and found elsewhere in the menus.

4. Update Your Samsung Soundbar

update your samsung soundbar

If your Samsung soundbar keeps changing the volume levels by itself, the next step is to update the firmware to exclude this possibility.

Samsung soundbar can be updated either via USB drive or via the SmartThings application, which is free and available for Android or iOS smartphones.

Method #1 Update via USB Drive: (Recommended)

  1. First, on a computer, go to the Samsung Download Center.
  2. Then, find your product model by searching the product type.
  3. Next, locate and download the firmware file for your soundbar.
  4. Plug a USB drive (at least 4 GB) into the USB port of your PC.
  5. Right-click the drive from the file explorer and go to “Format…
  6. Make sure to select “FAT32” from the drop-down and format it.
  7. Info: Formatting a flash drive will erase absolutely everything.
  8. When ready, unzip the contents from the archived update file.
  9. Upload the contents on the now empty, formatted flash drive.
  10. Plug the flash drive into the soundbar while it’s powered off.
  11. Turn on the soundbar and via the remote go to “USB Source.”
  12. The update will start, and the soundbar will show “UPDATE.”
  13. When you see “INT” on the screen, the update is nearly ready.
Note: Some Samsung soundbars have only a microUSB port and require an adapter, so you can plug the USB-A flash drive.

Method #2 Update via SmartThings:

method #2 update via smartthings
  1. First, connect your Samsung soundbar to the Wi-Fi network.
  2. Then, download the SmartThings application on your phone.
  3. Don’t forget to connect the phone to the same Wi-Fi network.
  4. Pair the Samsung soundbar with the SmartThings application.
  5. Then, access the soundbar’s control menu in the application.
  6. Tap the three-dots menu in the right-top corner of the screen.
  7. Lastly, go to Information Firmware UpdateUpdate Now.

That’s it. When your Samsung soundbar is updated to the latest version, check whether the volume will keep fluctuating.

If yes, you might have to reset the operating system to default.

5. Factory Reset Samsung Soundbar

So, if your Samsung soundbar volume problems continue, we strongly recommend performing a factory reset, as this is one of the best working solutions.

This method will address and resolve any software-related problems that might be affecting the volume control and causing the issue.

Since different Samsung soundbars factory reset in different ways, one of the methods below will surely help you reset your soundbar.

Method #1 Factory Reset via Power

factory reset via power
  1. Using your remote control, power off your soundbar.
  2. Press and hold the Power button for 5–10 seconds.
  3. Release the button when you see “INT” on the screen.
  4. After your soundbar reboots, the factory reset is done.

Method #2 Factory Reset via Volume

  1. Power on your soundbar and verify that it’s working.
  2. Then, locate the Volume (+) and Volume (-) buttons.
  3. Hold both buttons simultaneously for 5–10 seconds.
  4. When you see “INT”, you can release both buttons.
  5. Wait until the Samsung soundbar restarts and resets.

Method #3 Factory Reset via Remote

factory reset via remote
  1. First, power off the soundbar using the remote control.
  2. Then, locate the “Play/Pause” button on your remote.
  3. Press and hold the button for at least 10–15 seconds.
  4. Release the button when you see the “INT” message.

When your Samsung soundbar is factory reset, test whether the volume will continue to adjust by itself.

If yes, then the problem is most likely hardware-related, hence let’s investigate further.

6. Unplug Your Volume Touch Sensor

Well, if nothing helps, and your Samsung soundbar volume goes up by itself, there is a way to fix the problem.

In most cases, this problem happens because of the touch sensor on the top of the soundbar, which is the volume button.

unplug your volume touch sensor

This works by opening the soundbar and disconnecting the touch sensor, which will instantly prevent the volume from going up.

However, this voids the warranty, so if your device is still covered, we strongly recommend servicing instead.

Reminder: By disconnecting the touch sensor, your built-in volume control on the Samsung soundbar will no longer work.

Here’s how to disconnect the volume touch sensor on the Samsung soundbar:

  1. Disconnect the soundbar from the power outlet.
  2. Then, flip the Samsung soundbar upside down.
  3. Next, open the T-flap by undoing the 4 screws.
  4. Then you should see the soundbar circuit board.
  5. So, locate the small plastic ribbon on one end.
  6. Unplug this ribbon from the small black holder.
  7. Assemble the soundbar and everything back on.

That’s it. The ribbon that you’ve unplugged simply connects the touch sensor of the soundbar to the main circuit.

Hence, when unplugged, the touch sensor will no longer work, and the volume will no longer go up or decrease by itself.

Note: If this is not helping either, the circuit board of your Samsung soundbar is probably faulty!

Wrapping Up

Hence, if you face Samsung soundbar volume problems, remove the remote batteries and disable your TV’s “Auto Volume” option.

If this doesn’t help, update the soundbar, perform a factory reset, or disconnect the volume buttons.

We hope that this guide was helpful, so follow us for more Samsung soundbar guides!