Samsung Soundbar Cuts Out Intermittently? (8 Quick Fixes)

samsung soundbar cuts out intermittently

If your Samsung soundbar cuts out intermittently, then this guide will definitely help you out!

The Samsung soundbar’s audio output may be non-persistent or cut out due to problems in your connection, fluctuating power, or firmware-related blunders.

So, this guide will help you achieve uninterrupted playback of the Samsung soundbar in 8 easy fixes that take less than 5 minutes!

If the Samsung soundbar’s audio cuts out persistently, discharge the power, change the digital audio output, and update the firmware manually.

If the issue persists, switch to a wired connection and factory reset the soundbar’s system.

Keep reading to uncover all of the issue’s details!

Why Does My Samsung Sound Bar Keep Cutting Out?

samsung sound bar keep cutting out

Here are the possible causes for the consistent audio cuts of the Samsung soundbar:

  • Underlying issue with your soundbar’s power supply.
  • An outdated soundbar firmware or system corruption.
  • Incompatible selection of the TV’s digital audio output.
  • Unstable wired or wireless connection with the device.
  • Wireless interference when using Bluetooth connection.

Now, let’s proceed with the solutions to eliminate any issues with the Samsung soundbar!

Samsung Soundbar Cuts Out Intermittently – Solved Quickly!

Tip: Follow the steps in order!

1. Discharge the Soundbar From Power

discharge the soundbar from power

A quick and effective resolution to the intermittently cutting audio playback of the Samsung soundbar is to perform a soft reset by discharging the device’s power. 

Follow these instructions to power reset the Samsung soundbar:

  1. Power off the Samsung soundbar and unplug it from power.
  2. Hold the “Power” button on the side panel for 15–20 seconds.
  3. After that, release the button and wait for an extra 60 seconds.
  4. Reconnect the soundbar’s power adapter back into the outlet.
  5. Power on the Samsung soundbar and test the audio playback.
Tip: Ensure the soundbar’s power cord is securely connected on both ends before testing!

2. Reconnect the Samsung Soundbar

reconnect the samsung soundbar

Weak or unstable wired or wireless connection of the Samsung soundbar may be leading up to persistent cuts in the audio or muffling of the playback.

The next step is to unpair and reconnect the Samsung soundbar by re-establishing the Bluetooth or cable connection with your source.

How to Reconnect Samsung Soundbar’s Audio Cable?

  1. Unplug the optical or HDMI cable from the soundbar’s back.
  2. Disconnect the other end of the cable from the back of the TV.
  3. Wait for 30–40 seconds while the audio cable is disconnected.
  4. Optional: Reconnect the cable to a different input on your TV.

How to Reconnect Samsung Soundbar’s Bluetooth?

reconnect samsung soundbar’s bluetoot
  1. Press the “Home” or “Menu” button on the TV’s remote control.
  2. Navigate to the “Bluetooth” or “Wireless” tab from the section.
  3. Highlight the soundbar’s tile and choose the “Disconnect” option.
  4. Optional: “Forget” and re-add your soundbar’s Bluetooth profile.
  5. Reconnect the Samsung soundbar to the TV’s Bluetooth and test.
Note: If paired wirelessly, ensure the soundbar is within a 30-foot radius of the connected TV!

3. Manually Update Samsung’s Firmware

Perhaps, uploading the latest firmware for the Samsung soundbar will improve the connection quality and eliminate issues with the connection.

To manually update your soundbar, you will require a computer that’s connected to the internet and a USB flash drive to use as storage.

manually update samsung’s firmware

Here’s how to update the firmware of the Samsung soundbar in easy steps:

  1. Open a web browser on your computer and connect your USB flash drive.
  2. Get updates for HW-Q600A, HW-Q60T, HW-A650, HW-A550 or HW-T650.
  3. Format the USB flash drive to “FAT32” and ensure no other data is there.
  4. Unzip the file in the directory of the USB flash drive and wait for the upload.
  5. Insert the drive into the USB port on the back of your Samsung soundbar.
  6. Turn on the unit and set the source to “USB” from the device’s input menu.
  7. Wait until the soundbar starts updating the firmware version automatically.
Note: After the update is complete, the soundbar will power off and reload the latest firmware version automatically!

4. Inspect the Soundbar’s Power Supply

Well, there’s a possibility that the persistent cuts in the soundbar’s playback are caused by an unstable electrical power supply.

If the Samsung soundbar’s power keeps fluctuating, the issue could be caused by a defective power cord, improper port connection, or outlet insufficiency.

inspect the soundbar’s power supply

Here are the most practical solutions for issues with the soundbar’s power supply:

  • Ensure your soundbar’s power adapter is connected securely.
  • Remove any third-party or external equipment from the setup.
  • Install the Samsung soundbar in an alternative electrical outlet.
  • Test the soundbar with a brand-new replacement power adapter.
Note: If the power supply of the Samsung soundbar is unstable, you may notice that the device is rebooting or powering off without a pattern.

5. Check for Wireless Interference (Bluetooth)

If the Samsung soundbar is connected over Bluetooth, other wireless devices may interfere with the wireless signal.

Hence, the next step is to ensure the soundbar’s signal travels properly and successfully reaches your TV or smartphone over Bluetooth without being interrupted midway.

check for wireless interference (bluetooth)

Here’s what can possibly interfere with the soundbar’s signal:

  • Wi-Fi routers, Bluetooth devices, or smart-home appliances.
  • Cordless phones, radios, or any type of RF transmitter unit.
  • Physical obstructions, such as thick walls or big appliances.

While the audio cutting out is one of the earliest signs of a degraded or interfered connection, the Samsung soundbar will completely disconnect eventually.

Tip: Also, if using a Bluetooth connection, always keep your source as close as possible to the Samsung soundbar.

6. Use an Alternative Cable Connection

The issue may be produced by an underlying issue with the Optical or HDMI connection of the Samsung soundbar.

This is why the next step is to test the Samsung soundbar’s playback after replacing the cable with one that has been proven to work.

If using the Samsung soundbar over HDMI, test on an Optical connection or vice versa to see whether the output’s quality will improve.

In addition, double-check if the soundbar’s HDMI cable is connected with an “HDMI ARC” (Audio Return Channel) input on the TV.

Note: If using the Samsung soundbar over Bluetooth, switch to a wired connection to test!

7. Change the TV’s Digital Audio Output

change the tv’s digital audio output

You can address issues with the soundbar’s playback by applying adjustments to the digital audio output settings of the TV.

If the selected audio format is incompatible with the Samsung soundbar’s firmware settings, there may be interruptions, cuts, or pauses in the audio playback.

Here’s how to re-configure the digital audio output on most TVs:

  1. Press the “Home” or “Menu” button on the TV’s remote control.
  2. Navigate to the “Sound” or “Audio” menu from the options page.
  3. Next, choose “Digital Audio Output” or “Audio Output.”
  4. Set the audio output to “PCM,” “Bitstream,” or “Dolby” or use “Auto.”
  5. Enter the saved selections and exit the TV’s configuration menu.
Note: Try to determine through testing which digital audio output creates the best playback quality for the Samsung soundbar!

8. Restore Samsung to Factory Defaults

restore samsung to factory defaults

Well, a solution that will address any issues with the Samsung soundbar is restoration to factory defaults.

It takes less than 2 minutes to erase all of the soundbar’s settings along with playback or connection issues impacting the audio output.

Follow these instructions to factory reset the Samsung soundbar:

  1. Ensure the soundbar is plugged in and connected to power.
  2. Press and hold the “Power” button on the soundbar’s panel.
  3. Hold the button for 10 seconds until the display shows “INT.”
  4. Release the Power button and wait for the soundbar to go off.

After the Samsung soundbar powers off and reboots, you will be able to customize the wireless and audio settings from scratch.

Keep in mind that your soundbar will be deregistered from the TV’s Bluetooth settings, if you’re using a wireless connection.

Quick Recap

Hence, if the Samsung soundbar cuts out intermittently, discharge the power, re-configure the digital audio output, and manually update the firmware.

If the issue persists, reconnect the soundbar’s wired or wireless connection and force a factory reset.

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