EKO TV Remote Not Working? (Revive it in SECONDS!)

Is your EKO TV remote not working? Well, this is a common problem, so continue reading…

Almost every other person encounters issues with their TV remote control, and when it suddenly stops working, it can be highly frustrating.

So, this guide is designed for EKO TV remotes and will provide all possible solutions you can attempt immediately at home and solve the problem.

To fix an unresponsive EKO TV remote, start by reinserting the batteries and resetting the remote control. If that doesn’t help, replace the remote batteries, check for wireless or physical interference, and use the EKO TV remote app.

Let’s first understand the underlying causes!

Why EKO TV Remote Stopped Working?

Many things could make your EKO TV remote stop working.

The culprit could be a minor issue, such as dead batteries, or something much more severe, such as malfunctioning hardware.

Here is a summarised list of all possible causes:

Let’s start with troubleshooting as quickly as possible!

How to Fix EKO TV Remote Not Working?

Tip: We recommend following the steps one by one!

1. Power Reset Your EKO TV

Sometimes, the TV’s internal settings or temporary system errors can cause communication issues with the remote.

Power resetting the TV will reset these settings and allow for a fresh establishment of connections for seamless communication.

Here are the steps to power reset the EKO TV:

1. Unplug the EKO TV power connection.
2. Disconnect the cable from the TV’s back.
3. Wait 60 seconds with the TV unplugged.
4. Connect the EKO TV directly to the outlet.
5. Turn on the EKO TV and test the remote.

Once you see the home screen on your TV, point your remote towards the IR “eye” on the TV and test if the remote is working now.

We recommend going right in front of the TV and checking if the remote will work from proximity.

Tip: Try using a different power source to power on the TV, if the issue persists!

2. Reset Your EKO TV Remote

So, if your EKO TV remote is not working, a remote reset may be your go-to solution to resolve the problem instantly.

This simple practice will discharge the power from the remote control and resolve all the temporary glitches and communication issues to get your remote back on track.

To reset your EKO TV remote, follow the instructions below:

1. Take out the batteries from your remote.
2. Push the Power button for 30 seconds.
3. Then, leave the batteries out for a minute.
4. Finally, reinsert the batteries in the remote.

Pro Tip: You can also try switching the positions of the remote batteries and then check whether the EKO TV remote would start working now.

3. Reinsert the Remote Batteries

Sometimes, the entire problem with the EKO TV remote control comes from the batteries and, more specifically, from how they are inserted.

The battery compartment has polarity springs that could be bent or missing, or the batteries are facing the wrong way, which you must inspect.

Reinserting the batteries will help you detect those issues:

1. First, flip the remote control upside down.
2. Open the remote’s battery compartment.
3. Gently eject both of the AAA battery units.
4. Then, check the 4 x polarity springs inside.
5. Next, embed both the batteries accordingly.
6. Close the remote’s battery compartment.

If your EKO TV remote is still not working, don’t rush to a conclusion before attempting all the steps from this guide. Let’s continue reading…

4. Replace the Remote Batteries

The EKO TV remote requires high-quality batteries to operate normally and send IR signals to control your TV.

If your EKO Smart TV remote is not working, it is likely due to incompatible or dead batteries. So it’s good to perform a replacement early and entirely rule out this possibility.

To replace your EKO TV remote batteries:

1. Push and slide down the compartment cover.
2. Remove the batteries inside the compartment.
3. Hold the “Power” button for about 30 seconds.
4. Put in a fresh set of 2 x AAA alkaline batteries.
5. Install your remote battery compartment cover.

Avoid Battery Mixing!

When your EKO TV remote is not working, it’s important to note that according to the instruction manual for the EKO TV, you should avoid mixing old and new batteries.

The same applies to using different types of batteries in the remote, so it’s crucial to test swapping with a fresh pair.

When your remote is ready, point it towards the TV and check if the remote is now working!

5. Inspect and Clean the Remote

Your EKO TV remote communicates by sending infrared signals. However, dust accumulation on the remote’s buttons and sensors can cause delays and unresponsiveness.

So, we’re going to show you an easy method of cleaning the remote, which may restore the unit’s functionality.

To inspect and clean the EKO TV remote, follow the instructions below:

1. First, take out the batteries from the EKO TV remote.
2. Inspect the remote for any visible damage or debris.
3. Ensure none of the remote buttons are stuck inside.
4. Also, clean the remote and television IR bulb sensor.
5. Install the batteries back into the remote and then test.

Tip: Verify that your EKO TV and remote control are on the same elevation!

6. Avoid IR or Physical Interference

EKO TV remotes typically use infrared signals that require a clear line of sight.

Any obstacle, whether physical obstruction or infrared devices in the vicinity, can easily disrupt the signals.

Anything standing in front of the TV’s IR “bulb” instantly prevents the direct line of sight, which causes issues with the signal.

The same goes for other devices nearby that actively use the same time of infrared signal as the remote, which is considered a wireless interference.

Here is a list of potential IR and physical interference:

IR Signal Interference	Physical Interference
Other infrared remote controls.	Strong ambient light sources.
Infrared appliances and heaters.	Fluorescent lights or IR units.
Reflective surfaces as mirrors.	Obstacles in the line of sight.
Infrared-blocking obstructions.	Think walls or large furniture.

Note: If you have another IR television nearby, unplug the device from the power!

7. Use the EKO TV Remote App

When your EKO TV remote is not working, using the digital remote app is recommended, as this will entirely replace the need for a physical remote.

The digital remote is equipped with all the buttons you need, and the best part is that it’s not infrared instead, it’s RF (Wi-Fi) operated.

With Wi-Fi, you bypass all limitations, such as the battery, line of sight and signal interference!

Note: The only requirement is for your TV to be connected to your router’s Wi-Fi.

To use the EKO TV remote app, follow the instructions:

1. Connect your phone to your Wi-Fi.
2. Enter the Play Store or App Store.
3. Search for the EKO TV remote app.
4. Select the app and tap on “Install.”
5. When installed, open the application.
6. Select the remote from the choices.

You’ll get the remote control interface after choosing the remote. This remote is Wi-Fi operated, so you don’t need to point your phone towards the TV. 

Note: You can control your TV from another room if the Wi-Fi signal on the phone and TV is the same and working.

8. Purchase a Replacement Remote

If you have reached this step with no success in fixing your EKO TV remote, don’t panic. There are many other alternatives you can opt for to control your TV, such as using a universal remote. 

First, we recommend checking if your remote is still under its warranty. Typically, EKO TV remotes have a 12-month warranty starting from when you bought them.

If your remote is within this warranty period, consider getting a new one as a replacement.

Quick Recap:

To fix your EKO TV remote not working, start by reinserting the batteries and resetting the remote control.

Moreover, clean the remote, replace the batteries, and check for infrared and physical interference. Follow us for more EKO TV troubleshooting guides!