Why Are My Beats Solo 4 Not Charging? (Try this First!)

It can be stressful if you’ve tried everything and are still asking, “Why are my Beats Solo 4 not charging?” especially when you need them urgently. 

Well, the issue is often with the charging equipment, the USB Type-C port of the headset, or potentially, the built-in rechargeable battery.

Keep reading to discover the most helpful solutions!

Why Are My Beats Solo 4 Not Charging? – Here’s How to Fix!

Note: Are you using the original charging equipment supplied by Beats for your headset?

1. Inspect the Connections of the Charger

To understand why the Beats Solo 4 refuses to charge, inspecting the charger connections is a key first step.

This solution focuses on ensuring each component of the headset charging setup is functional and connects securely with the rest of the equipment.

Inspect each of these Beats Solo 4 charger connections:

• The connection between the USB and the Beats Solo 4 USB-C port.
• The connection between the USB and the electrical power adapter.
• The connection between the electrical power adapter and the outlet.

Now, try to charge the Beats Solo 4 and check if the charging indicator illuminates.

If it does not, the issue is almost certainly with the power source of the headphones.

2. Test Through an Alternative Power Source

If all of the charger connections were in good condition, the next thing to check on our list is the power source.

We recommend relocating the Beats Solo 4 charging equipment, along with the headset itself, to another outlet, preferably in another room, and testing if the charging will work.

Important: Try Charging via a Computer USB:

Bypass the adapter by connecting the Beats Solo 4 directly to your PC or laptop 2.0/3.0 USB port using the supplied USB-C cable.

This method tests whether the adapter or outlet is the problem, as a computer USB port provides a stable alternative power source for the headset.

If the Beats Solo 4 successfully manages to charge through your computer, then the fault is either with the power adapter or the electrical outlet.

3. Check for Obstructions of the Charging Port

If you’re still wondering how to fix the “Beats Solo 4 not turning on” issue, you must clean the charging port of the Beats for potential obstructions. 

Potential dust or debris inside the charging pins of the port prevents the USB Type-C cable from connecting and, therefore, touching the internal pins.

Use a toothpick or SIM ejector tool to gently remove debris from the pins within your Beats Solo 4 charging port, and make sure not to damage the pins.

Then, try to charge the headset again. When ready, double-check the indicator as you connect the headset to test for charging.

4. Soft Reset the Beats Solo 4 Headset

Performing a “soft” reset on the headset can effectively clear temporary glitches that impair the charging functionality.

The procedure is straightforward and requires pressing a combination of buttons on the headset.

To conduct the soft reset, follow the steps below:

1. Locate and hold the “Power” button.
2. Then, also hold the “Volume Down”.
3. Hold both buttons for ~15 seconds.
4. Release when the indicator flashes. 

When you’re ready, reconnect the Beats Solo 4 headset to the charger and check for the LED.

After the reset, try to reconnect the Beats with your smartphone, and if the setup fails, connect the headphones with the charger for at least 30 minutes.

This will recalibrate the Beats battery. 

5. Test with an Alternative Equipment

A faulty USB Type-C cable or adapter might be the reason why your headset keeps failing to charge.

So, ZontSound recommends testing with alternative charging equipment by replacing both the USB cable and adapter individually to check if the issue persists.

Step #1: Test with a Different USB-C Cable

Use a different USB-C cable borrowed from your phone charger that is also compatible with the Beats Solo 4, and connect the headset to the power source.

If the headset charges successfully, then the problem is with the USB Type-C; if they don’t, the adapter may be the culprit.

Step #2: Test with an Alternative Adapter

Next, switch to a different power adapter with the same specs (5V, 1A or higher), plug it into the outlet with the original Beats USB-C cable, and check if the Beats Solo 4 charges.

Well, if the Beats Solo 4 headphones charge successfully, the issue was certainly with the power adapter.

Note: Test with both the replacement USB-C cable and adapter simultaneously to check if the headset will start charging.

6. Check the Beats Solo 4 for Overheating

If your Beats Solo 4 won’t turn on, overheating might be the issue.

There are various factors and certain habits that can influence the internal temperature of the headset’s hardware.

Some of them include charging or using the Solo 4 for extended periods, which can cause overheating.

6.1 What Causes the Beats Solo 4 to Overheat?

• Extend usage: Using the Beats for a long amount of time causes overheating.
• Plugged for too long: Keeping the headset plugged in too long raises the heat.
• Poor Ventilation: Using the headset in a confined space prevents ventilation.

6.2 How to Prevent the Beats Solo 4 From Overheating:

• Pause Usage: Stop using the headset for 30 minutes to cool it down naturally.
• Charge in Cool Area: Charge the Beats Solo 4 in a well-ventilated, cooler space.
• Avoid Direct Sunlight: Keep the headset out of sunlight to prevent “block” heat.

Alert: Prolonged overheating could irreversibly damage the hardware of the Beats Solo 4.

7. Factory Reset the Beats Solo 4 Headset

In 90% of the time, the answer to the question “Why are my Beats Solo 4 not charging?” is a software fault, which requires a little refresh.

A factory reset can eliminate all software issues with the headset, followed by a reconnection request with your Bluetooth device.

Well, the procedure erases the registered settings of the Beats headphones and allows them to reconnect initially, over the standard pairing procedure.

Here’s how to factory reset the Beats Solo 4:

• Unpair the Beats Solo 4 by forgetting them in your device’s Bluetooth settings.
• Next, locate and press “Power” on the headset for about 15 seconds to initiate.
• Hold Play/Pause on the Beats Solo 4 and reconnect the USB Type-C charger.
• Release the Play/Pause button once the charging cable is securely connected.

Now, attempt to reconnect the headset to your smartphone or computer by holding the “PAIR” button and checking the “Discoverable Bluetooth devices” list in the settings.