Stan Error Code A30 Headache Solved! (Watch Again Now)

stan error code a30

The Stan error code A30 comes with the description “Sorry, we can’t play the video,” and it’s nothing to be worried about. The video may be unable to play due to numerous different causes.

The cause for the error is typically internet troubles or issues with the cache files if you’re streaming Stan through a browser.

So, this short guide will help you decipher and fix the error.

To fix the Stan A30 error code, inspect the internet, check the location settings, and clear the browsing files and cookies. If the issue persists, reinstall the Stan app and check for issues with your account.

Let’s keep reading!

What Does Error Code A30 On Stan Means?

error code a30 on stan means

The A30 error code can occur within the Stan mobile app and the Stan browser version upon attempting to play a broadcast or live TV.

The problem is typically due to issues with the internet connection of your device, a fault with the video player, or improper location settings configuration.

Here are all the reasons for error code A30 on your Stan:

  • Troubled or degraded internet connection.
  • Discrepancy in the device location settings.
  • Uncleared browser data files or cache data.
  • Outdated firmware version of the Stan app.
  • Temporal maintenance of the Stan platform.

Those are the possible causes for the A30 error code within the Stan browser or application version.

So, keep reading further into the guide to explore reliable solutions to the error code!

Stan Error Code A30 – Quick & Easy Solutions

Tip: Follow our steps in consecutive order!

1. Hard Reset the Streaming Device

hard reset the streaming device

The most effective resolution against the A30 error whether it occurs through the browser or app version of Stan is to perform a Hard Reset on your device.

The Stan selected playback will not be produced if your device has encountered a system or software issue, which needs a restart.

How to Hard Reset Mobile Devices?

  1. Press and hold the “Power” button on the device’s side panel.
  2. Choose the “Restart” or “Reboot” setting in the power settings.
  3. Wait for 25-30 seconds until the mobile device finishes rebooting.

How to Hard Reset TV Devices?

how to hard reset tv devices
  1. Press the “Power” button on the TV’s remote control.
  2. Unplug the power cable from the rear end of the TV.
  3. Reconnect the power adapter after 30-40 seconds.

How to Hard Reset a PC/Laptop?

  1. Access the Windows or macOS menu on your desktop device.
  2. Press the “Power” icon to show the available device A/C options.
  3. Select the “Reboot” button from the section and wait 30 seconds.
Note: Streaming Stan while your mobile or laptop is at low battery may cause errors!

2. Check the Internet’s Status

check the internet’s status

The A30 error code you’re encountering within Stan could be associated with a degraded or missing internet connection.

So, the next step is to verify that your streaming device is connected to the internet, either to Wi-Fi or cellular.

How to Check Wi-Fi Status (Mobile, TV, Desktop)

  1. Open the “Settings” app on your streaming device.
  2. Next, go to “Connections” and select “Wireless.”
  3. Wait until all nearby Wi-Fi networks are loaded.
  4. Check the status next to the home Wi-Fi network.

How to Check Cellular Status (Mobile)

how to check cellular status (mobile)
  1. Open the “Settings” app on your iOS or Android device.
  2. Next, tap on “Cellular Service” or “Mobile Data” below.
  3. Check if the “Mobile Data” feature has been activated.

Streaming while your device is using mobile data can lead to accelerated usage of your monthly Mbps, especially if you’re streaming at high quality.

If possible, set your device to automatically connect with your home Wi-Fi network.

Alert: If you’ve exhausted all of your monthly Mbps of cellular data, you must pay extra!

3. Clear your Browser’s Cache

clear your browser’s cache

You can only stream Stan through compatible browsers available for Windows and macOS devices.

One of the reasons why your device is unable to reproduce a broadcast within the platform could be due to incompatibility with the streaming player or browser cache data.

Here’s how to clear the cache on compatible browsers with Stan:

How to Clear Cache On Chrome Browser?

  1. Open the Chrome browser on your streaming device.
  2. Next, tap the “More” button at the top-right of the page.
  3. Click “More Tools” and scroll to “Clear browsing data.”
  4. At the top, select a time range and choose “All Time.”
  5. Head to “Cookies and other site data” from the menu.
  6. Next, tap “Cached image and files” and check all boxes.

How to Clear Cache On Firefox Browser?

clear cache on firefox browser
  1. Click “Firefox Preferences” in the top panel of your browser.
  2. Select “Settings” and go to the “Privacy & Security” section.
  3. Click on “Cookies and Site Data” and select “Clear Data.”
  4. Press “Clear Data” on the dialogue prompt that should appear.

How to Clear Cache On Microsoft Edge?

  1. Open the “Settings” panel on your Edge.
  2. Go to “Privacy” → “Clear Browsing Data.”
  3. Wait for 15-20 seconds until the data clears.
Tip: You must clear the data of your browser every once in a while to maintain the performance!

4. Update the Stan App

update the stan app

The Stan app can only be downloaded through the Google Play or App Store on Android or iOS mobile apps.

The A30 error can also occur due to missing dependency with the video player due to an outdated version of the app, so the next step is to update Stan’s firmware.

How to Update the Stan App On Android?

  1. Enter the Google Play Store on your Android mobile.
  2. Select your profile icon at the top-right of the page.
  3. Tap “Manage apps & device” and scroll downwards.
  4. Locate the Stan app and press the “Update” button.

How to Update the Stan App On iOS?

update the stan app on ios
  1. Open the App Store and tap on your profile icon.
  2. Scroll to “Pending updates and release notes.
  3. Find the Stan app in the list of installed platforms.
  4. Press the “Update” button next to the app to begin.
Reminder: Verify that your device is connected before updating the app!

5. Investigate Stan Account Issues

Another reason for the error code A30 Stan is temporarily suspended or banned Stan’s account.

There are multiple equality efficient and reliable methods to determine whether a suspension has been laid upon your Stan streaming account and rule out profile troubles.

investigate stan account issues

Here’s how to test your Stan account for suspension:

  • Verify your login username and password credentials.
  • Attempt to log in to Stan through the browser or the app.
  • Attempt to log in to Stan through an alternative device.
  • Change your Stan login credentials and test the service.

If you’re unsure whether your Stan account has been suspended or your access has been denied internally, you can submit a request at Stan’s Support Page through your browser.

Note: Once you’ve associated an email, expect feedback in the next 2-3 business days!

6. Correct the Device’s Location Settings

The broadcasts in the Stan application might be refusing to start because of a misconfiguration in the location settings of your device and the application.

So, the next step is to deactivate any services that alter your device’s location (IP) and check if the date and time are synchronized.

correct the device’s location settings

Here’s how to correct your device’s location settings:

  1. Open the “Settings” app on your mobile or desktop device.
  2. Access the “Location & Regional Settings” menu below.
  3. Verify that the location matches the location in the Stan app.

How to Check for Location-Altering Services (VPN)?

An activated VPN service will actively alter the physical location of your device by connecting with a foreign server.

A VPN can either exist in your device’s drive as an application or alter your location through your browser as an extension service, available for popular browser apps.

Note: If the VPN does not have a user interface, it is best to temporarily uninstall the service!

7. Reinstall the Stan Application

reinstall the stan application

If the error code is still occurring upon attempting to stream a broadcast through the Stan mobile application, it is recommended to uninstall and reinstall the platform. 

An unexpected corruption of the installation directory files of Stan can lead to performance issues and errors such as A30.

How to Reinstall the Stan App On Android?

  1. Open the Settings app on your Android mobile.
  2. Go to the “Storage” or “Applications” section.
  3. After that, scroll down and locate the Stan app.
  4. Next, highlight the app and choose “Uninstall.”
  5. Wait until the Stan is removed from your device.
  6. Download the Stan app through Google Play.

How to Reinstall the Stan App On iOS?

reinstall the stan app on ios
  1. Locate the Stan app on the homepage of your iOS device.
  2. Hold the Stan app for 2-3 seconds to open the quick menu.
  3. Then, press the “Remove this app” button from the options.
  4. Wait for ~5 seconds until the app is successfully uninstalled.
  5. Open the App Store and use the search to find the Stan app.
  6. Tap on the cloud icon (iOS) or “Download” (Android) button.
Reminder: Uninstalling the Stan app removes all cache and user files from your device!

Quick Recap:

To fix the Stan error code a30, check your device’s internet, correct the location settings, and lower the broadcast quality.

If the error persists, reinstall your Stan application and clear your browser’s cache. Follow us for more!

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