Eufy S340 Not Connecting To WiFi? (Try These Quick Fixes!)

eufy s340 not connecting to wifi

When your face “Eufy S340 not connecting to WiFi” issue, this pretty much makes your device unusable!

Many users run into this issue while setting up the eufy camera for the first time or after adjusting the Wi-Fi configuration.

The problem often arises from an app problem, a poor internet connection, or even incompatible Wi-Fi settings.

We have prepared some simple and effective solutions to restore the Wi-Fi connection of your eufy S340 in no time. Let’s get started!

Eufy S340 Not Connecting to WiFi – Guaranteed Ways to Fix! 

Note: Have you checked if the camera battery is charged to maximum percentage via the app? 

1. Reboot the Wi-Fi Camera & Router

reboot the wi-fi camera & router

A temporary system glitch or an IP conflict might be the underlying reason why your camera keeps failing to establish a connection.

A simple reboot often resolves this issue by refreshing the Wi-Fi details listed in the connection page within the app.

Here’s how to reboot the SoloCam and the network router:

  • Locate the Sync button on the back of the camera.
  • Hold the Sync button for approximately 10 seconds.
  • The camera will beep, and the S340 will shut down.
  • In the meantime, unplug the router for ~10 seconds.
  • Reconnect the router’s power adapter, and then wait.
  • Now, check if the eufy S340 is online in the eufy app.

Note: Allow the camera ~1–2 minutes to reconnect after the power cycle!

2. Manually Re-enter the Wi-Fi Password

Well, during the camera setup, the eufy Security app prompts you to use previously saved WiFi credentials and allows you to use autofill.

Apparently, for most users, that could be the reason the camera fails to connect, as the remembered password might belong to a different Wi-Fi.

manually re-enter the wi-fi password

Here’s how to manually input the WiFi password:

  • First, open your eufy Security application.
  • Navigate to “” → Settings General.
  • Select WiFi ConnectionWiFi Setup.
  • Tap on your home Router or HomeBase.
  • Now, manually insert the correct password.

Your eufy S340 camera should now connect successfully!

Note: Ensure your mobile smartphone is on the same Wi-Fi network as the eufy HomeBase!

3. Stabilize Your Internet Connection 

An unstable or weak internet connection could also interrupt the pairing process between your eufy S340 and the home WiFi.

So, the next step is to stabilize the WiFi reception of the network via various practices that will improve the loading speed and free up more bandwidth space.

stabilize your internet connection

Here are a few ways to stabilize the WiFi connection:

  • Keep your eufy S340 close to the router during the setup.
  • Reduce the number of devices connected to the network.
  • Avoid downloading or streaming while setting up the eufy.

Note: You must connect your S340 to 2.4GHz WiFi since eufy cameras do not support 5GHz.

4. Adjust the Wi-Fi Router Frequency Settings

Your network must meet the network specifications of the eufy S340, otherwise, the camera will fail to establish a secure connection.

You must access the web GUI of your network router and configure particular wireless settings that might affect the eufy S340 camera’s Wi-Fi connection.

adjust the wi-fi router frequency settings

To access the router web GUI:

  • Access a computer paired over Wi-Fi or Ethernet.
  • Launch the web browser and type “192.168.0.1”.
  • Input “admin/admin” for access to the web GUI.

Note: You can also try accessing the router’s GUI through http://192.168.0.1/

Also, you can insert your Default Gateway IP, which can be found on a sticker on the underside of your router.

default gateway

Once you are in, configure the following settings:

  • Navigate to the “Wireless” from the on-screen menu.
  • Verify that the “Enable SSID Broadcast” is activated.
  • Next, choose Advanced Wireless Settings and Edit.
  • Select the 2.4GHz frequency and press “Save” below.
  • Next, access the Wireless Security page on the right.
  • Adjust the router encryption version to WPA or WPA2.
  • Lastly, click the Save button to save the new changes.

Once you are done with the configuration, you need to restart the router by performing a power cycle, as explained in solution #1.

Only then, try to connect the eufy S340 through the eufy Security application, by updating the Wi-Fi details again

5. Configure the Wi-Fi Channel of the Router

If your SoloCam S340 is mounted outdoors, then nearby devices operating on the same WiFi channel can cause interference.

Maybe that’s why your eufy SoloCam S340 is not connecting to WiFi, and to counterattack this issue, you could manually adjust the Wi-Fi channel of the router. 

configure the wi-fi channel of the router

Here’s how to change your router’s WiFi channel:

  • Follow the steps in solution #4 to access the web GUI.
  • Now, go to Wireless SettingsAdvanced Settings.
  • Under the 2.4GHz settings, head to the Channel page.
  • Change the channel to 1, 6, or 11 and save the changes.

We recommend testing on each of the wireless channels available through the web GUI of the router to determine which one performs sufficiently for the 2.4 GHz band.

Important: Do not forget to reboot the router after each channel adjustment, otherwise, the changes will not take effect immediately.

6. Reset the eufy HomeBase Wi-Fi Details

An outdated or incorrect HomeBase network data can prevent the eufy S340 from connecting properly.

Forgetting and re-adding the HomeBase Wi-Fi details removes any previously stored network data and eliminates the problem.

reset the eufy homebase wi-fi details

Here’s how to forget and reconnect to WiFi details in the eufy app:

  • Launch the eufy Security application.
  • Tap on “” and navigate to Settings.
  • Scroll down and tap the General card.
  • Next, tap on the WiFi Connection tile.
  • Locate and tap on the WiFi setup tab.
  • Press the SSID of your router network.
  • Enter the Wi-Fi password for the unit.
  • Now, tap the Next button at the bottom.
  • Hold the SYNC button on the S340 unit.
  • Once the unit flashes, scan the QR code.
  • Wait until the camera has reconnected.

While waiting for the camera to be set up, check if the eufy Security application on your mobile uses the most current version.

You can check easily through the Google Play or the App Store. 

Note: Keep the camera within a ~10–15 feet radius from the router during the setup!

7. Reset the eufy S340 to Default Settings

Perhaps, a factory reset can address underlying issues with the cameras by erasing all settings and data, hence restoring the camera to its default state.

Please note that your camera will be instantaneously removed from the eufy application, and you must redo the setup from scratch.

reset the eufy s340 to default settings

Here’s how to factory reset the eufy S340 easily:

  • Press and hold the “Sync” button on the bottom of the eufy S340.
  • Release the button after holding for approximately ~10 seconds.
  • Wait for the LED indicator on the camera to start blinking rapidly.
  • Allow ~30–40 seconds for the factory reset to be fully completed.

Now, re-open the eufy Security app, re-register the camera, and reapply each of the old settings one by one, before testing the Wi-Fi.

8. Test the eufy S340 over a Mobile Hotspot

If you have tried all of the previous steps, but your Eufy S340 is not connecting to WiFi, after everything you’ve tried, we recommend using your mobile hotspot to set up the eufy camera. 

Well, this is not a sustainable solution, but rather an effective way to determine whether the problem is camera-related or has something to do with your Wi-Fi/broadband.

test the eufy s340 over a mobile hotspot

Here’s how to use a hotspot with the eufy S340:

  • Access the wireless settings of your smartphone device.
  • Enable the “Personal Hotspot” feature from the options.
  • Now, check the SSID and Wi-Fi password of the network.
  • Access the eufy Security application on your smartphone.
  • Navigate to General WiFi ConnectionWiFi Setup.
  • Finally, check solution #7, but pair to the hotspot instead.

If the issue persists, ZontSound strongly advises you to contact eufy Customer Support, as the problem might be beyond your reach.

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