Why Are My Beats Studio Pro Cutting Out? (Fix NOW!)
Nothing ruins a good song worse than your Beats Studio Pro cutting out in the middle of it.
Whether it is Bluetooth interference, low battery, an outdated firmware, this guide will help you diagnose and resolve the issue in less than 5 minutes.
Let’s break down what might have gone wrong with the headset and how to quickly get back to enjoying your music, without disruptions!
How to Fix When the Beats Studio Pro Cutting Out?
Note: Make sure that your connected device and the Beats Studio Pro are within 10–15 feet.
1. Stream Downloaded Audio Files (Music)
When dealing with disruptions of the Beats Studio Pro audio output, streaming downloaded audio files offers a reliable method to determine the cause of the problem.
This can help you understand if the problem is Bluetooth or internet-related. If you didn’t know, you can stream music locally from your phone’s storage.
If you have songs locally stored on your phone, many apps allow you to stream these songs, which is a good way to bypass the internet connection and narrow down the possible causes.
If the cutting out stops while playing local files, the issue is almost certainly with the Wi-Fi or the mobile data connection of your device.
If not, well, there could be a Bluetooth-related problem.
2. Unpair Other Wireless Bluetooth Devices
Perhaps, interference from other Bluetooth devices connected to your smartphone or headset might be the cause.
Hence, the next step is to manually unpair all third-party devices potentially connected to either of your Beats or your smartphone to eliminate any potential wireless interference.
Step #1: Disconnect from Your Device
On your PC or smartphone, navigate to the Bluetooth settings, locate devices with a “Paired” status, and select Disconnect or Forget to remove them.
- ZontSound also recommends temporarily forgetting the profile of the devices and re-adding them later.
Step #2: Disconnect from Beats Studio Pro
Reset your Beats Studio Pro to clear other paired devices by holding the System button for about 10 seconds until the LED flashes.
Then, re-pair your headset with your devices and temporarily disable Bluetooth for the rest of the devices that were previously registered.
3. Reactivate the Bluetooth Feature
Well, if the Beats Studio Pro audio cutting out does not stop, the culprit might be an unstable Bluetooth connection.
Hence, temporarily disabling and re-enabling Bluetooth can reset the connection between your devices and prevent the disruptions permanently.
3.1 Disable Bluetooth on Android & iOS:
If you have an Android device:
- First, head to the Settings section tab.
- Then, Wireless, and press Bluetooth.
- From the options, set the feature to “Off”.
If you have an iOS device:
- Tap the Bluetooth icon in the menu.
- Then, navigate to the Settings pane.
- Lastly, disable the Bluetooth option.
Note: Do not reactivate the Bluetooth feature for another 60 seconds after deactivation.
3.2 Disable Bluetooth on Windows & Mac:
If you have a Windows device:
- First, click Start and go to Settings.
- Choose Devices, then Bluetooth.
- Finally, switch the feature to “Off”.
If you have a Mac device:
- First, click to reveal the Apple Menu.
- Then choose System Preferences.
- Select Bluetooth, and “Turn Bluetooth Off.”
Note: When you’re ready, wait for 60 seconds and re-enable the Bluetooth feature to test the cutting out on your Beats Studio Pro.
4. Forget & Re-add the Beats Studio Pro
A potential glitch with the Bluetooth profile of the Beats Studio Pro might cause your headset’s playback to run into frequent disruptions.
You can manually deregister the headphone on both iOS and Android by removing the Bluetooth profile from the settings.
4.1 How to Forget Beats Studio Pro Profile on iOS:
Navigate to Settings → Bluetooth, find the Beats Studio Pro connection tile, tap the “Info” button on the right, and scroll down to “Forget this Device.”
Then, wait for the profile to be removed and reconnect the headset after several seconds!
4.2 How to Forget Beats Studio Pro Profile on Android:
Open the Settings application on your Android phone, navigate to Connected devices, then tap Connection preferences and look for Bluetooth.
Next, tap the settings icon beside the Beats Studio Pro entry and choose “Forget” or “Unpair” to remove the device from your list.
4.3 How to Forget Beats Studio Pro Profile on Other Devices:
First, access your device’s Bluetooth settings, locate the Beats Studio Pro profile, find the “Connection” or “Preferences” options, and select “Remove” or “Forget this Device”.
Wait until the headset is uninstalled and then undergo the initial pairing sequence.
5. Fully Recharge the Beats Studio Pro
Fully recharging the Beats Studio Pro headphones can potentially eliminate problems with the Bluetooth connection and the pairing with your smartphone or PC.
Connect your Beats Studio Pro to the provided USB Type-C cable and then to an adapter, then wait for at least ~2 hours until the battery indicator fills up.
Test audio playback of the headset after charging to confirm that the cutting out is still there.
6. Update the OS of the Beats Studio Pro
Well, an outdated firmware version is another primary culprit for why the Beats Studio Pro disconnects and disrupts the playback.
We recommend making sure the latest firmware is uploaded for the Beats Studio Pro through your phone or computer.
Currently, the Beats Studio Pro can be updated via Android, iPad, and Mac. Let’s learn how!
Note: Verify your smartphone or computer has a stable internet connection before updating.
6.1 How to Update Firmware on iPhone or iPad:
- Go to Settings and tap your Beats Studio Pro name at the top.
- Navigate to About and check the Version number for updates.
- Follow the on-screen steps to download if an update is available.
6.2 How to Update Firmware on Mac:
- Open the Apple menu and head to System Settings.
- Click your Beats Studio Pro in the sidebar to see info.
- Locate the Version number and update if prompted.
6.3 How to Update Firmware on Android:
- Launch the Beats app and head to the device homepage.
- Scroll to “Under the Hood” to check the Firmware version.
- Tap Update if available and follow the on-screen instructions.
After updating, test audio playback to confirm the Beats Studio Pro disconnecting issue is resolved.
If it persists, proceed with additional troubleshooting steps.
7. Pair the Beats Studio Pro to a Different Device
Well, you should attempt to pair the headphones with an alternative device, a smartphone or a computer, to determine if the problem is device-specific.
However, you must make sure that the Beats Pro headset is currently disconnected from all other devices, by referring to solution #2.
7.1 How to Pair Beats Studio with a Phone:
- Enable the Bluetooth option on your phone via Settings (iOS/Android).
- Press the System button on your Beats Studio Pro until the lights flash.
- Select Beats Studio Pro from your phone’s Bluetooth device list to pair.
7.2 How to Pair Beats Studio with a Computer:
- Turn on Bluetooth in your computer’s settings.
- On Windows, head to “Settings” → “Devices”.
- On Mac, “System Preferences” → “Bluetooth”.
- Press the System button on your Beats Studio.
- Choose Beats Studio Pro from the pairing page.
- Once the Beats headphones are connected, test.
Note: Make sure there are no other wireless devices close to the headset while reconnecting.
8. Restore the Beats Studio Pro to Defaults
If the Beats Studio Pro cutting out issue is still there, a factory reset is often one of the most effective solutions.
The reset erases all settings and audio presets of your headphones, along with underlying functionality errors, which is quite the drawback, but may be the only solution.
Tip: Check any audio settings and configurations you would like to restore after the reset!
Here’s how to factory reset the Beats Studio Pro:
- Hold the Power button on your Beats Studio Pro for about 10 seconds.
- Release when the LEDs blink white, then one red, repeating three times.
- Wait for the lights to stop flashing and confirm the factory reset is finalized.
Note: Contact Beats support if the cutting out is still there, as this might be a product defect.
Finn Wheatley, a Master’s graduate in Computer Science from UCL, London, honed his skills at small data science consultancies. There, he helped large corporations enhance their data capabilities by deploying cutting-edge machine learning analytics and resolving technical hurdles.
