Babysense Monitor Not Charging? (Don’t Panic, Easy Fix!)

Well, if your Babysense monitor not charging, you’ll soon be unable to use the device at all.

That’s why it’s crucial to begin troubleshooting and identify where the problem comes from as soon as possible.

Often, the charging issues are caused by unsecured charger connections, an obstruction of the charging port, and even a defect in the internal battery of the monitor.

We’ve constructed a guide filled with helpful solutions such as:

To learn how each of these solutions works, proceed with the guide!

The 6 Best Solutions When Babysense Monitor Not Charging!

Tip: If your Babysense monitor is turning on, test whether it responds to any button inputs!

1. Inspect Babysense’s Connections

The first thing that comes to mind when any of your devices aren’t charging is, of course, the charger.

Hence, it’s necessary to ensure that all of the charger’s connections are secured and there is no peripheral damage to either of the components.

Proceed with the appropriate instructions, based on your monitor’s charger type!

1.1 Undetachable Charging Equipment:

The default charging adapter that comes with the Babysense monitor cannot be detached from the cable.

Hence, if there’s a fault with the prong connector, the cable itself, or the adapter, you would have to replace the entire cable to restore Babysense’s charging.

During the adapter inspection, check if the charging cable is securely welded to the adapter and ensure the adapter’s prongs aren’t damaged.

Additionally, you must verify that the adapter is securely plugged into the electrical outlet.

1.2 Detachable Charging Equipment:

If you have a detachable cord that didn’t originally arrive with your Babysense monitor and was purchased externally, there are a total of 3 connections to check:

• The connection between the prong cable and the adapter.
• The connection between the prong and your baby monitor.
• The connection between the adapter and the power outlet.

Note: Also, check all connectors and ports for potential obstructions, corrosion, or missing pins that may be causing the problem.

2. Force the Baby Monitor to Reboot

Thanks to the built-in “Power” button of your Babysense monitor, you can seamlessly charge and discharge the device’s hardware.

All you’re going to need to conduct a forced reset is the baby monitor and the charger.

Follow these simple steps to force the Babysense monitor to reboot:

1. Connect the Babysense monitor to the charging adapter.
2. Press the Power button for 2–3 seconds to power it off.
3. Unplug the charging cable and hold the “Power” button.
4. Release the button after a minimum of 30–35 seconds.
5. Press the Power button once, to start up your monitor.

If the baby monitor does not initially respond to pressing the “Power” button, do not disconnect the charger for at least 10–15 minutes.

This is the optimal time required for the battery to gain up to 10% of the battery if the power income is not disrupted or unstable.

3. Charge Via a Different Power Outlet

There’s a possibility that the reason why your Babysense monitor won’t charge is because of a power outlet insufficiency.

Instinctively, the best way to find out is to connect Babysense’s charger to a different outlet that’s proven to function properly.

So, relocate the necessary charging equipment to test the Babysense monitor and find out if the device turns on or responds to the connected charger.

Charge the Babysense Monitor Directly!

While testing the Babysense monitor, it’s best to avoid including third-party equipment, such as power adapters, strips, or smart plugs.

Ensure Babysense’s cord is connected directly and check if there will be results from the testing. 

4. Clean the Monitor’s Charging Port

A potential obstruction of the baby monitor’s port could prevent the charger from reaching all the way and connecting with the battery’s terminals.

So, the next step is to inspect the charging port for physical obstruction or dust accumulation that’s preventing the Babysense charging process.

4.1 How to Check if an Input Port is Obstructed?

The first indication of an obstructed charging port is the adapter’s inability to connect all the way.

Additionally, you could use your smartphone’s flashlight to shine through the charging port gap and check if there’s debris on the terminals.

4.2 How to Clean the Babysense Charging Port?

If there are visible signs of a charging port obstruction, follow these steps:

1. Apply rubbing alcohol to several ear sticks or thin cushions.
2. Next, unplug the Babysense monitor from the charging and wait.
3. Use the earsticks to soften the debris inside Babysense’s port.
4. Carefully remove all of the debris or dust that comes from inside.
5. Wait until the charging port dries up fully and test the Babysense.

Be aware that the use of excessive force while cleaning the port could damage the contact terminals of the battery.

Hence, be gentle when interacting with the fragile components of the Babysense monitor.

5. Factory Reset the Babysense Monitor

Well, another quick and easy way to address issues with the Babysense monitor charging is to perform a factory reset.

It takes less than 30 seconds for the monitor’s configuration to erase, including all settings and profiles, which will address software-level errors, and solve the issue.

• To reset the Babysense monitor, hold the “RESET” button on the rear panel for about 5–10 seconds continuously.

If the device is turned on, the LED should illuminate to indicate the initiation of the reset.

Do not interact with your monitor throughout the procedure and ensure it is connected to your charger.

6. Reseat the Babysense Monitor’s Battery

If the Babysense monitor not charging after all of the previous steps, the issue is most likely battery-related.

The Babysense monitor uses a standard 4000mAh battery with an external jack for a direct motherboard connection.

Fortunately, there’s a simple step-by-step procedure to access your monitor’s hardware and inspect or replace the battery with a brand-new one.

Here’s how to access the hardware of the Babysense monitor:

1. Position the monitor on a hard and flat surface to begin.
2. Next, ensure the display of the baby monitor is facing up.
3. Locate the screws on the back panel of the Baby monitor.
4. Next, use an appropriate screwdriver to remove the screws.
5. Detach the unit’s back panel carefully, once it comes loose.
6. Locate the battery bed within the monitor’s hardware panel.
7. Unplug the battery’s jack from the motherboard’s connector.
8. Wait for 20–30 seconds until the Babysense unit discharges.
9. Reposition the battery and reconnect it with the motherboard.

How to Know if Babysense Battery is Dead?

The easiest way to tell if your baby monitor’s battery has degraded is by using a multimeter.

Simply touch both of the voltmeter’s testers to each terminal of the battery and check if the voltage detection will be positive. 

Another great way to tell whether the battery is dead would be by conducting the so-called bounce test.

The procedure involves dropping a battery, similar in size and weight to your monitor’s and checking which one bounces more. 

• The dead battery should have a little more bounce force compared to the working battery!

Tip: The Babysense’s battery lasts about 15 hours on average, based on whether the “Eco” mode is engaged or not.