Why Are My Soundcore Earbuds So Quiet? (Let’s Fix!)

Why are my Soundcore earbuds so quiet? This one is a frequently asked question, but luckily we’ve found the answer.

In this guide, we’ll walk you through everything you can do to boost the volume of your Soundcore earbuds sufficiently and prevent the audio playback from being quiet.

Here’s a quick list of everything you should try:

That’s all, so let’s jump in and start unwrapping!

Why Are My Soundcore Earbuds So Quiet? – (Quick Solutions)

Note: Have you tried putting the earbuds into the case, closing the lid, and taking them out?

1. Increase ALL Sources Volume

When you’re connected and listening to music from your Soundcore earbuds, multiple sources can control the volume. They include the source device, earbuds, and the music application.

So, the volume on your Soundcore earbuds could be lowered from any of them, hence you must check all sources and ensure the volume is sufficient.

1.1 Increase Device’s Volume

Whether you’re using a smartphone or a music player (of any kind), on the device’s panel there are almost certainly volume buttons.

If you’re using a smartphone, locate the Volume Up button and press it multiple times to ensure that the volume of your source device is at least 70–80%.

1.2 Increase Earbuds Volume

The next involved volume controller is of course the Soundcore earbuds. You can increase the volume by tapping the right (R) earbud.

So, tap the right earbud multiple times consecutively.

Note: These finger gestures can be changed from the Soundcore app, so go to “Controls” and ensure that “Single Tap” is enabled and configured to increase the volume.

1.3 Increase Playout’s Volume

In case both your source device and Soundcore earbuds are at sufficient volume levels, but the playback is too quiet, the last volume controller is the music source.

When you are listening to music from apps such as YouTube and Spotify, there should be a separate volume controller.

Note: In case your Soundcore earbuds are only quiet during calls, make sure that your device’s call volume controller is also increased to a sufficient level.

2. Disable Volume Limit Features

The Soundcore earbuds quiet problem is well-known to appear due to volume limitation features that are present on devices such as iPhones and Androids.

These are safety features designed to limit the volume levels to prevent hearing loss due to too audible output from headphones.

However, if your Soundcore earbuds are too quiet, you should disable the volume limit features!

2.1 Headphone Safety (iPhone)

• If you’re using an iPhone and your Soundcore earbuds are too quiet, go to Settings → Sound & Haptics → Headphone Safety → Reduce Loud Audio.

You need to ensure that the option is disabled, which should unleash the full potential of your device’s volume, allowing you to tune up your Soundcore earbuds.

2.2 Media Volume Limit (Android)

On some Android models, the feature could be called “Media Volume Limit”, “Safe Volume” or “Hearing Protection”, based on your device’s model.

To discover the volume limiter feature go to Settings → Sounds & Vibration and look for one of the aforementioned features to temporarily disable it.

Note: While browsing the settings, check for other potential options that can impact the volume!

3. Clean Your Soundcore Earbuds

A quick thing to do before proceeding is to check whether your Soundcore earbuds tips are not clogged or fully blocked by earwax and dust accumulation.

We recommend taking the cleaning one step further by removing the rubber tips and checking whether the bud speaker is clogged.

If yes, use only dry tools such as microfiber cloth and a toothpick to gently remove any buildup from the speaker and the rubber tips before reinstalling them.

If this doesn’t help and your Soundcore earbuds are still too quiet, continue reading ahead….

4. Update Soundcore’s Firmware

Another quick step to undertake is updating the firmware version of your Soundcore earbuds, which can be the reason why the sound output is quiet. 

All you need to do is make sure that the earbuds are connected via Bluetooth to the smartphone and open the Soundcore application.

Then, press on the cogwheel button in the top-right corner and head to the “Update Firmware” menu pane, where you’ll discover the “Download” button.

Note: To download and install the update, your smartphone must be connected to the internet!

5. Forget and Reconnect Earbuds

So, if you haven’t tried it already, forgetting the Soundcore earbuds’ Bluetooth profile and pairing them back to your smartphone can easily resolve issues.

If the sound is too quiet, this might just be the ideal solution to attempt as all connectivity services will be refreshed and ready to go.

5.1 How to Forget → Reconnect on Android?

1. First, head to the Settings → Connected Devices.
2. Choose “Connected preferences” → “Bluetooth”.
3. Then, tap the Soundcore earbuds Bluetooth profile.
4. Finally, press “Forget” or “Unpair” to disconnect it.

5.2 How to Forget → Reconnect on iPhones?

1. Navigate to the “Settings” app and go to “Bluetooth.”
2. Locate and tap the “Info” (i) button next to the profile.
3. Choose “Forget This Device” to unpair your earbuds.

When ready to reconnect the Soundcore earbuds back to your smartphone, press and hold the power button for 10 seconds.

This will put the earbuds into “pairing mode” and you’ll be able to discover them from the Bluetooth menu of your device.

When paired, test if your audio is quiet. If yes, continue reading…

6. Test a Different Media Playback

Now that we’ve gone through most solutions, a quick thing to check is whether the quietness of your audio is coming from the currently played media. 

You may be listening to a song or a complete playlist full of tracks that have low audio levels and boosts, making you believe the issue comes from the earbuds.

However, we recommend trying to listen to some tracks from entirely different apps such as Spotify, YouTube, or Apple Music.

Quick Tip: Try different playlists, multiple songs, and so on, to determine the cause of the issue!

7. Reset Your Earbuds to Defaults

If nothing helps, and you’re still wondering why are my Soundcore earbuds so quiet, it’s time to perform a factory restoration.

This process will disconnect the earbuds from the smartphone, erase all customized settings in the application, and provide you with a fresh start without bugs.

If you’re ready to factory reset your Soundcore earbuds, follow these instructions:

1. First, verify the Soundcore earbuds + case are charged.
2. Put both earbuds into the capsule, but don’t close the lid.
3. Hold the button on the back of the case for ∿10 seconds.
4. Release only when both earbud’s LEDs blink three times.

This process will clear the pairing information, reset the earbuds, and erase all settings.

So, now you can cleanly reconnect your earbuds to your smartphone and test whether the audio is quiet.

One More Thing – Try a Different Source!

If the Soundcore earbuds are too quiet, even after trying everything from this guide, the problem likely comes from your source device.

So, grab a different smartphone (Android or iOS), connect the earbuds via Bluetooth, and play some tracks to test whether the audio output is still muffled.

Note: The problem could also be related to the hardware of your earbuds, so if you can’t identify the culprit, get in touch with the local merchant.