JLab GO Air Pop Right Earbud Not Working? – 7 Instant Fixes!

jlab go air pop right earbud not working

Is your JLab GO Air Pop right earbud not working? Don’t worry. This guide has the solution!

Having a connection issue with one side of the earbuds can be very frustrating, but fortunately, it’s easy to fix.

In this short guide, we will unwrap all the best methods that will help you restore your problematic JLab GO Air Pop earbud functionality within 15 minutes, so continue reading… 

To fix when the JLab Go Air right earbud is not working, restart both earbuds, reconnect to your device, and re-charge both earbuds.

If the issue persists, check for any hardware faults, factory reset, and re-pair the earbuds again.

Let’s move further and discuss these steps in more detail!

Why is JLab GO Air Pop One Earbud Not Working?

problem jlab go air pop one earbud

It can be very exhausting when only one of your JLab earbuds is working.

There could be multiple reasons for the failure of one of the earbuds, and identifying all of them is essential.

Here’s a summarized list of causes that lead to malfunction with one earbud:

  • Failure to establish pairing connections.
  • Low battery charge on the faulty earbud.
  • Obstructed or dirty capsules or terminals.
  • Software glitches with your JLab earbud.
  • Incorrect stereo mode or audio balancing.
  • Hardware damage with the faulty earbud.

This is what can impact the functionality of the JLab GO Air Pop earbuds and prevent one side from working.

Hence, let’s move further and start troubleshooting your malfunctioning earbud.

How to Fix JLab GO Air Pop Right Earbud Not Working?

Tip: Make sure you attempt all steps in consecutive order!

1. Pair Both JLab Pop Earbuds

pair both jlab pop earbuds

Sometimes, a temporal software glitch within the earbud causes malfunction and disconnects one earbud from the other.

If the sound is coming only from one side, your earbuds might not be paired with each other, so a manual intervention will be necessary.

To pair both JLab GO Air Pop earbuds, follow the below steps:

  1. Place both earbuds into the charging case.
  2. Turn OFF and ON Bluetooth on your device.
  3. Then, take out both earbuds out of the case.
  4. One earbud’s LED must blink blue and white
  5. Your JLab earbuds will be then ready to pair.

When ready, from the device Bluetooth menu, tap “JLab GO Air Pop” from the list to connect. If the issue persists, in the next step, fully recharge the earbuds.

2. Discharge and Recharge JLab’s

discharge and recharge jlab’s

If you have used a problematic earbud independently, it could have a dead battery and that’s why it is not powering on and connecting with another earbud.

To rule out this possibility, fully discharge the operational earbud by using it, then fully recharge both earbuds and test again.

Here’s a short guide on how to charge Go Air Pop earbuds:

  1. Place both Pop earbuds firmly within the charging case.
  2. The metal terminals must face the case’s charging pins.
  3. Connect the case to a PC or USB device via a USB-C.
  4. The charging will start when the case illuminates light.
  5. When the lights turn off, the earbuds are fully charged.

Typically, the earbud fully recharged within an hour or less, depending on the capsule charging.

You can also track the charging case battery through its front LED lamp and the blinking pattern.

Tip: Solid red on the case means 100-25% and blinking 4x red means less than 25% charging.

3. Clean your Earbuds and Capsule

clean your earbuds and capsule

Your GO Air Pop earbuds are sweat and water-resistant, but the case is not.

So, over time, your earbuds come in contact with ear wax or dirt that can accumulate in the speakers and charging port.

Hence, if you still have trouble with one side earbuds, cleaning both earbuds should help!

Here is a short guide to cleaning Go Air Pop earbuds:

  1. First, gently shake both earbuds to clear the dust.
  2. Next, remove the ear tips from both your earbuds.
  3. Using a cotton swab, wipe the wax off your ear tips.
  4. Next, clear the charging port inside with a toothpick.
  5. Soak ear tips in warm water and soap for cleaning.
  6. Rinse the ear tips and allow them to air dry completely.
  7. Lastly, connect the ear tips back to both your earbuds.

Once done, put both earbuds in the case and let them charge for 20 minutes.

After that, connect them to your Bluetooth device and play audio to check whether the right bud is still not working.

If the issue persists, continue reading…

4. Forget and Re-Add Pop Earbuds

forget and re-add pop earbuds

Another excellent solution you should try against when the JLab Go Air right earbud not working is to forget the earbuds from your device and then re-add them.

This simple step will delete the earbuds’ Bluetooth memory and help establish a fresh link without any problems.

Here’s how to forget & re-add the Go Air Pop earbuds easily:

Forget GO Air Pop:

  1. Open the “Bluetooth” settings on your device.
  2. Then, find and select your Go Air Pop earbuds.
  3. On Android: Hit the cogwheel and “FORGET.”
  4. On iOS: Hit the “i” and “Forget This Device.”
  5. On Windows 10: Choose “Remove device.”
  6. On macOS or iMac: Click on the “X” button.

Re-Add GO Air Pop:

  1. Insert and remove both earbuds from the case.
  2. When earbuds blink blue/white they are ready.
  3. In the Bluetooth settings, select their connection.
Note: Once the buds connect, play content and check if the sound is coming from both earbuds!

5. Check Audio Balance and Mode

check audio balance and mode

An “Audio Balance” functionality on devices allows you to adjust the volume between both L and R speakers/headphones/earbuds.

This provides you with the opportunity to create a more balanced sound experience. 

Furthermore, the JLab GO Pop earbuds work in stereo mode, and if mono mode is enabled, they won’t work.

Here’s how you can check your device’s audio balance and mode settings:

For Mobile Devices (Smartphones, Tablets)

  1. From your phone Settings, choose “Accessibility.”
  2. Go to Audio/Visual or Audio Adjustment settings.
  3. Open Audio Balance and verify Mono Mode is off.
  4. Ensure the balance slider is set to center at 0.00 value.

For Computers (Windows and Mac)

check audio balance and mode windows
On Windows OS:

Right-click on the Speaker icon → “Sound Settings” → Under your Pop Earbuds → Choose “Device properties” → Set the slider to the Same Value.

On macOS:

Click on the Apple menu → “System Preferences” → “Sound” → Under your Pop Earbuds → “Output” → Set the slider to the Same Value.

Once done, connect your earbuds, play any sound, and check for sound.

6. Connect with Another Device

connect with another device

Another possible reason for your Go Air Pop one-side earbud not working can be that the fault is your Bluetooth device and not with your earbuds.

To verify if that’s the case, an excellent way is to connect your JLab GO Pop earbuds to a different Bluetooth device and then test the audio.

Make sure to first turn OFF the Bluetooth from your previous connected device and then turn ON the Bluetooth on the new device to avoid any pairing issues.

Once you are done connecting earbuds to a new device, play any media content and listen if the sound is equally coming from both your earbuds.

If the same problem persists, in the next step, restore the earbuds to factory state!

7. Factory Reset JLab Go Air

factory reset jlab go air

If nothing worked so far, you should perform a factory reset on your JLab GO Air Pop earbuds and erase all connections and system settings.

Well, doing this will resolve all the memory and software-related issues and allow you to freshly pair your earbuds with your Bluetooth devices.

Here’s how to factory reset the Go Air Pop earbuds in easy steps:

  1. Place both JLab GO Pop earbuds into the charging case.
  2. Next, “forget” the “JLab GO Air Pop” from your Bluetooth.  
  3. Quickly tap one JLab earbud within the case seven times
  4. Quickly tap the other earbud within the case seven times
  5. Info: The tapped JLab earbud should blink blue four times
  6. After that, remove both earbuds from the charging capsule.
  7. One bud will blink solid white and the other blink blue/white.

Your JLab GO Air Pop earbuds would be then ready to pair with your Bluetooth device. If you experience trouble resetting, repeat this process 2-3x until successful. 

If one side of the Pop earbuds still does not work even after resetting, it must be due to internal damage that cannot be repaired yourself.

Simply contact JLab Support for professional help.

Quick Recap

Hence, when the JLab GO Air Pop right earbud not working, restart both your earbuds, reconnect to your device, and re-charge them fully.

In addition, check for hardware faults, factory reset them, and re-pair the earbuds from scratch.

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