JLab Earbuds Keep Disconnecting? – (Don’t Panic, Easy Fix!)

jlab earbuds keep disconnecting

Are you wondering why the JLab earbuds keep disconnecting? Well, keep this quick guide!

The repeated disconnecting of the JLab earbuds is typically caused by improperly positioned devices, weak Bluetooth coverage, or system issues.

So, this guide will help you to deeply analyze the functionality of the JLab earbuds and provide you with quick and reliable solutions.

If the JLab earbuds keep losing connection, move both devices into the Bluetooth range, reconnect the buds, and recharge the earbuds’ equipment.

If the issue persists, perform a factory reset on the JLab earbuds.

Let’s progress further into the guide!

Why Do My JLab Earbuds Keep Disconnecting?

why jlab earbuds keep disconnecting

Identifying the particular reason for the consistent connection losses of your JLab earbuds is essential for resolving the issue.

As established, the earbuds can lose connection primarily due to insufficient coverage or improper case charging, so you should know what can go wrong.

Here’s why the JLab earbuds keep losing device connection:

  • The earbuds or wireless device is out of range.
  • Misconfigured Bluetooth profile of the earbuds.
  • Improperly charged case or JLab earbud units.
  • Your JLab earbuds have encountered an error.
  • An underlying problem with the wireless device.

After identifying all possible causes for the connection loss of the JLab earbuds, let’s move on!

JLab Earbuds Keep Disconnecting – 7 Working Solutions!

Quick Tip: Follow the steps consecutively!

1. Move Into Bluetooth Range

move into bluetooth range

The first and most significant cause of the repeated earbud signal interruptions is insufficient Bluetooth range.

If you move the JLab earbuds out of your wireless Bluetooth coverage, the earphones will lose reception and reconnect once you’ve moved back into the sufficient range.

Recommended Bluetooth Range?

To maintain a persistent and uninterrupted Bluetooth connection between your wireless device and the earbuds, both devices must remain within a 10–15 feet range.

However, this strongly depends on your device’s Bluetooth receiver and whether it supports long or short coverage.

Moving out of the recommended range will cause constant audio losses, muffled sound quality, and potentially the disconnect of the JLab earbuds.

Note: You can track whether the earbuds are connected to your devices through a widget.

2. Reconnect the JLab Earbuds

reconnect the jlab earbuds

If you’re still experiencing interruptions while attempting to maintain the earbud’s connection, you should fully recharge JLab’s equipment.

Sometimes low or exhausted batteries can lead to repeated disconnects of the earbuds, so the next step is to charge the equipment’s capacity.

Follow these steps to achieve a full reconnect of the JLab earbuds:

  1. Ensure the earbuds are paired to your wireless device.
  2. Open the settings on your device and go to “Bluetooth.”
  3. Next, tap the “Manage” icon next to JLab’s connection.
  4. After that, scroll down and press the “Disconnect” button.
  5. Place both earbuds back into your JLab charging case.

After reconnecting the JLab earbuds, the status of the buds within your device’s settings should change to “Connected.”

Measure the amount of time it takes for the earbuds to unpair from the device and attempt to notice any unusual behavior of your devices or the buds during that time.

3. Recharge JLab’s Equipment

recharge jlab’s equipment

Another reason why the earbuds keep losing connection to your wireless devices is because of improperly charged equipment.

That’s why the next step is to verify that both the JLab earbuds and the charging case are charged to maximum battery capacity and can pair without issues.

How to Fully Charge a JLab Charging Case?

  1. Connect the USB type-C cable to the port of the case.
  2. Next, plug the charging cable into a power adapter unit.
  3. Install the power adapter into a reliable power source.
  4. Wait until the front LED lamp of the case illuminates.
  5. Wait for 30–40 minutes until the earbuds are charged.

How to Fully Charge JLab Earbuds?

how to fully charge jlab earbuds

The earbuds can either charge through the existing electricity of the charging case or acquire power along with it.

So, insert both earbuds into the charging case while the unit is connected to an electrical outlet and wait until the buds are both charged to a sufficient battery capacity.

Note: The case’s LED lamp should illuminate for a short amount of time after placing an earbud.

4. Remove & Re-Pair the Earbuds

A proven solution if your JLab earbuds keep turning off is to forget and re-add the profile of the earbuds from your wireless device.

This can solve issues with the non-persistent connection, erase misconfigured or incorrect settings, and improve the functionality of your JLab earbuds.

How to Forget & Re-Add JLab Earbuds On Mobile?

forget re-add jlab earbuds on mobile
  • On Android, stop the Bluetooth feature, go to “Settings,” access the “Bluetooth” tab, tap the “Manage Device” button, and select “Remove Device.”
  • On iOS, access the “Settings” app, tap on “Bluetooth,” scroll down to locate the profile of the JLab earbuds, tap on the “Info” icon, and select “Forget this device.”

How to Forget & Re-Add JLab Earbuds On PC?

  • On Windows, go to “Settings” → “Bluetooth & devices,” tap the three dots icon next to the earbuds, and select “Remove device.”
  • On macOS, open the “System Preferences” tab, open “Bluetooth,” select the JLab earbuds’ connection visible within the tab, and press the “X”.
Reminder: You must complete the initial earbud setup once removed from your device!

5. Unpair Buds From Other Devices

unpair buds from other devices

What can potentially interfere with the connection of the JLab earbuds is an existing Bluetooth profile with other surrounding devices.

If you have paired JLab with multiple devices throughout your home, the buds will automatically pair to the closest device and might cause disconnecting.

To verify there is no existing interference or conflict of the wireless signal, verify the profile of the earbuds only exists within the settings of a single device.

Thus, use the steps from the previous method to forget the wireless connection.

Bonus Tip: Avoid Wireless Congestion!

To avoid further conflicts with the wireless signal, you should deactivate the Bluetooth of other nearby devices and move them out of your earbud’s range.

The wireless interference occurs particularly when using the earbuds while stationary, and you aren’t moving them around a lot.

Info: The JLab earbuds use the “Automatic Pairing” function to establish a quick connection!

6. Identify Issues with the Charging

identify issues with the charging

If the earbuds still fail to maintain a persistent connection to your device, the main culprit is false or improper charging.

Multiple factors including malfunctioning equipment, insufficient power source, or charging port obstructions can lead to charging problems for the JLab earbuds.

Let’s review the potential charging problems with JLab and how to fix them!

Charging Equipment Issues

If the charging cable or the power adapter has developed an issue, your earbuds will not charge properly.

So, try to refill the JLab charging case’s battery using an alternative cable or adapter.

Obstructed Charging Ports

Verify that the charging port of the case is not obstructed by debris or dust accumulations and inspect the internal metal terminals where the JLab earbuds are positioned.

Insufficient Power Source

The third and final issue that might have occurred with the charging of the earbuds is power source insufficiency.

So, attempt to charge the earbuds directly through a proven A/C outlet.

Alert: Do not use third-party or unidentified charging equipment with JLab’s charging cable!

7. Factory Reset the JLab Earbuds

factory reset the jlab earbuds

If the earbuds are still losing connection to your wireless device, you should perform a factory reset to restore all earbud settings to factory value. 

The factory reset can solve any malfunctions with the earbuds, including misconfigured settings or underlying Bluetooth issues that may be causing disconnects.

Follow these steps to perform a factory reset on the JLab earbuds:

  1. Place both of the JLab earbuds into the charging case.
  2. Next, open the “Settings” app on your wireless device.
  3. Quickly tap the right JLab earbud 7 times while inserted.
  4. Quickly tap the left JLab earbud 7 times while inserted.
  5. Each of the earbuds should blink in blue about 4 times.
  6. After that take both earbuds out from the charging case.

If the factory restoration was successful, the Bluetooth profile of the JLab earbuds will be permanently erased from all devices, until re-added. 

Note: Do not attempt to take out any of the earbuds from the charging case while the indicator lamp of the JLab is still blinking blue.

Quick Recap

To fix whenever JLab earbuds keep disconnecting, move within the Bluetooth range and re-charge your equipment.

If the issue persists, forget the JLab earbuds and conduct a factory restoration.

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