Soundcore Earbuds Not Charging? (Here’s The Easy Fix!)

Are your Soundcore earbuds not charging? Don’t worry, we can help you resolve the issue!

The true reason behind the sudden charging malfunction of the Soundcore earbuds is typically related to a charging case problem, defective charging equipment, or even contact issues.

Responsively, we’ve structured a guide containing the following steps:

How to Fix Whenever Soundcore Earbuds Not Charging?

Info: If the buds are charging successfully, the LED indicators on the charging case will light up!

1. Clean the Buds’s Charging Contacts

The first step is to ensure the charging contacts of the Soundcore earbuds are clean, otherwise the connection with the charging case’s metal pins will be disrupted.

As a result, the earbuds will not receive any charge, unless the contact with the charging case is successfully restored.

We recommend using isopropyl alcohol along with a microfiber cloth for collecting the debris accumulation on both the earbuds and charging case.

Once done, wait until your charging case dries up fully and place the buds back in. Also, apply some inward pressure to establish contact.

Reminder: Check whether the LED indicators on the charging case will be blank or illuminate!

2. Recharge the Case’s Battery Capacity

Well, if the Soundcore charging case does not charge successfully, neither will the Soundcore earbuds.

So, that is why the next step is to ensure that your charging case of the earbuds has reached maximum % battery capacity, before placing your Soundcore earbuds back inside.

How to Check the Battery Status?

There are several different LED indications produced by the Soundcore case:

• Less than 10% battery life: The LED indicator turns red.
• The case is plugged in to charge: The LED indicator turns white.
• When both buds are in the case: The LED indicator will flash 3 times.

Note: It’s crucial for the LED indicator to flash 3 consecutive times upon placing both earbuds in the case, otherwise one or both of the earbuds will stop charging.

3. Upload the Newest Earbuds Firmware

Well, outdated firmware is another apparent cause for the Soundcore earbuds not charging problem.

You can use the Soundcore application to check for the most current firmware version available for the earbuds, but the update process requires an active connection to the internet.

Here’s how to check if the Soundcore earbuds’s OS is outdated:

1. Place the earbuds in the charging case before the update.
2. Check if the earbuds are connected to the Soundcore app.
3. Next, open the charging case while the earbuds are inside.
4. Open the Soundcore app and go to the devices section.
5. Tap on your earbuds and navigate to “Firmware Update.”
6. Follow the on-screen instructions to update the firmware.

Once the new firmware is uploaded, take the earbuds out, wait for several seconds, and place them back in before closing the latch. Check if the indicator lights on the case signify charging. 

4. Inspect for Case Charging Problems

If the Soundcore earbuds case not charging, it typically includes a fault with the equipment or in some instances, the case itself.

So, different faults involving the charging process may suspend the power supply reaching your Soundcore case and prevent the earbuds from charging as well.

So, check the following in the charging setup of your Soundcore buds:

4.1 The Security of the Charger’s Connections:

The first and most important thing to check is the connections of your case’s charger.

The case uses a standard micro-USB charger and a regular power adapter with a USB 2.0/3.0 port. 

Inspect the following connections in the charger:

• The connection between the USB and the adapter.
• The connection between the USB and the capsule.
• The connection between the adapter and the outlet.

Note: If the following connections are in proper condition, ensure there are no obstructions!

4.2 The Functionality of the Electrical Outlet:

A fault with the power outlet can be the essential cause for the Soundcore earbuds’ charging discrepancies.

Consequently, the next step is to attempt to charge the Soundcore earbuds case in a different power outlet that’s proven to work efficiently.

You can effortlessly check if a power outlet is functional by attempting to charge any other low-voltage electrical device.

4.3 Remove Involved Third-Party Equipment:

Attempting to charge the Soundcore earbuds with third-party equipment involved may be the reason why your earbuds are unable to charge.

Hence, the next step is to connect the power adapter of the earbuds directly to a wall outlet and check if the case would receive power.

5. Deactivate the “LDAC” Mode in the App

The “Preferred Audio Quality” (LDAC) feature is an encoding format that can transmit over 3 times the amount of ordinary Bluetooth SBC data. 

This could contribute to an accelerated battery loss of the Soundcore earbuds and even result in chronic issues with the charging process.

Here’s how to set the “LDAC” mode to “Off” in the Soundcore app:

1. Ensure the earbuds are added within the Soundcore app.
2. Next, access the “Settings” tab and go to “Sound Mode.”
3. Select “Preferred Audio Quality (LDAC)” in the options.
4. Wait for about 10 seconds until the buds switch the codec.

You may also be asked to update the earbuds’s firmware after changing the Bluetooth codec.

As a result, the case will power off, reboot, and notify the current charge levels of the earbuds.

6. Factory Reset the Soundcore Earbuds

An efficient method to eliminate any and all issues with the Soundcore earbuds is to perform a factory reset.

The procedure will erase all settings of the Soundcore earbuds and will hopefully solve underlying issues with the charging. 

Follow these simple steps to factory reset the Soundcore earbuds:

1. Remove both earbuds from the two slots in the charging case.
2. Press and hold the action button on the case for 10 seconds.
3. Then, wait for the LED indicators to flash 3 consecutive times.
4. Place the earbuds back into the case and leave the latch open.
5. Hold each earbud’s touchpad for approximately 8–9 seconds.
6. Wait until 60 seconds have elapsed to finalize the procedure.

Once the reset is complete, take both earbuds out of the case and wait for approximately 20–30 seconds.

Then, place them back in and check if the charging case’s LED indicator responds. 

Quick Tip: If your Soundcore earbuds are not charting, it’s worth trying to claim the warranty by getting in touch with the local merchant.