How to Fix Hello Baby Monitor No Signal Issue? (Easy Fix!)

Wondering what does the Hello Baby monitor no signal message means? Wonder no further!

The “No signal” message on your Hello Baby monitor often indicates a connection or pairing fault with the camera.

It can be caused by power supply issues, active wireless interference, or even problems with the camera’s profile registration.

This guide will help you diagnose and solve the issue so keep reading further!

How to Fix the Hello Baby Monitor No Signal Error?

Note: Have you made sure that both the baby monitor and camera are turned on?

1. Add the Hello Baby Camera Profile

In order to pair with any of your cameras, they must first be added as an active device profile in the configuration of your Hello Baby monitor. 

Using a foreign Hello Baby camera model with your monitor may cause issues with the profile creation.

However, if both of the devices come together, the procedure should work as intended.

Here’s how to create a profile for your Hello Baby camera:

1. Press the “MENU” key on the Hello Baby monitor.
2. Use the “Right” and “Left” arrow keys to navigate.
3. Next, select the camera from the menu of devices.
4. Now, press “OK” to enter your camera’s sub-menu.
5. Use the “Up” and “Down” arrows to select options.
6. Highlight the “ADD CAM” option and highlight “OK.”
7. Wait for the loading icon to show on the LCD panel.

If the camera has been added successfully, the monitor must display “PAIRED” or “SUCCESS” based on the model.

If not, carefully repeat the instructions above or consult the user manual.

2. Redo the Monitor’s Pairing Procedure

Well, the “No signal” alert could have occurred as a result of an unstable pairing with the Hello Baby camera unit.

Fortunately, the pairing procedure can be activated on-demand through the settings of the Hello baby monitor, as long as your devices are both turned on and within range.

Here’s how to re-activate the Hello Baby monitor’s pairing:

1. Press “MENU” on the monitor and head to “Camera.”
2. Select one of the cameras with numbers from 1 to 4.
3. Press the “PAIR” button on the back of the camera.
4. Wait for the monitor to display the camera’s live feed.

Reminder: Keep in mind that the pairing procedure will only work if the camera has an existing profile in the configuration of your monitor, otherwise, it will not be recognized.

3. Move the Hello Units Closer Together

The leading cause for the Hello Baby monitor showing no signal alert is insufficient distance.

The Hello Baby monitor uses a wireless 2.4 GHz Bluetooth frequency to find and connect with the camera and moving the devices outside of the connection range could cause issues.

The recommended distance for the Hello Baby monitor and camera to connect is between 50 and 75 feet with a maximum 2–3 walls in between. 

Although the frequency your monitor uses is lightweight and can seamlessly travel through obstacles, don’t forget about interference and aerial signal conflicts.

So, try to position the devices physically closer together, even if they remain in the same rooms as they were.

4. Power Reset the Hello Baby Equipment

You can address underlying issues with the Hello Baby monitor and camera by performing a power cycle.

Unlike traditional baby monitors, the Hello Baby does not require a consistent power supply, while the camera needs to be plugged in for security. 

4.1 How to Hard Reset the Hello Baby Monitor?

1. Push the “Power” key on the monitor to turn off the device.
2. Now, connect the device with the provided charging cable.
3. Hold the power button for approximately 20–25 seconds.
4. Once the monitor shuts down, unplug the charging adapter.
5. Press the power key again to power on and test the monitor.

4.2 How to Hard Reset the Hello Baby Camera?

1. Unplug the Hello Baby camera’s power adapter from the outlet.
2. Next, wait for 50–60 seconds while the camera is discharging.
3. Reconnect the power supply cord back into the electrical outlet.

Note: If the camera experiences disruptions in the power supply, try changing the electrical outlet, uninstall third-party equipment, and thoroughly inspect the power cord for damage. 

5. Check for Interference of the Devices

The Hello Baby monitor no signal error can be emerging from an active interference problem.

the baby monitor and camera must be away from particular devices, heat sources, and enclosed spaces to avoid withering down the signal.

Here are simple tips to prevent interference:

• Minimize your nearby electronic and Bluetooth devices.
• Optimize the placement of the monitor and the camera.
• Avoid physical obstructions near the camera or monitor.
• Prevent “power line noise” from outlets or other devices.
• Try increasing and decreasing the distance of the units.

Quick Tip: You can track the quality of the signal by the live feed of the Hello Baby monitor!

6. Check for Monitor/Camera Overheating

Overheating can also be considered a form of interference as it could weaken the signal of your devices and have an impact on the performance.

In most cases, if either of your devices is overheating, there will be strong heat emitting from the hardware, and they will also feel hot to the touch.

You can prevent overheating by:

• Moving the devices away from heat sources/sun.
• Cleaning the device’s spot from dust and debris.
• Power off the monitor/camera for 1–2 minutes.

This should help keep the monitor or camera’s temperatures in check.

If the issue persists, it’s almost certainly software-related, so keep reading to apply a factory reset!

7. Reset the Hello Baby Monitor & Camera

If the issue is still there, then factory resetting the monitor and camera should be a helpful and time-efficient solution.

All you need to do is press a small “RESET” button on the Hello monitor to initiate the reset and reset the connection with the camera.

7.1 How to Factory Reset Hello Baby Monitor?

• Locate the “RESET” switch on the rear or side panel of the monitor and insert a pin or a paper clip for 10–15 seconds to initiate the factory reset. 

7.2 How to Factory Reset Hello Baby Camera?

• Unplug the camera’s power cable and shut down the monitor simultaneously for 60 seconds before reconnecting.

Note: Hello Baby cameras do not have an integrated “RESET” button!