Ring Doorbell No Sound On Live View? (Quick Solutions!)

Ring Doorbell no sound on Live View can be frustrating, especially when you rely on clear audio for security and communication. 

This common problem may occur from many things, including app settings, device settings, or even hardware obstructions.

Fortunately, there are several easy methods that can restore sound functionality, ensuring your doorbell performs as expected. 

So, without further ado, let’s jump straight in!

Ring Doorbell No Sound On Live View – 8 Working Solutions!

Note: Have you tried restarting your smartphone and Ring Doorbell?

1. Increase your Volume Output

When you’re hearing no sound during the Live View of your Ring Doorbell, the issue may stem from your smartphone’s audio settings. 

Often, users overlook that their device is muted or set to a low volume, preventing audio not only from the doorbell’s live feed but also everything else.

To resolve this, check your smartphone’s volume controls and ensure the sound is turned up to an audible level.

For iPhone or Android users, press the volume-up button while in the Ring app Live View to confirm the audio output is sufficient.

Important: DND (Do Not Disturb Mode)

If the volume is already raised, but no sound plays through the doorbell’s live feed, verify that the phone is not in silent or Do Not Disturb mode.

For instance, on an iPhone, toggle the side mute switch to ensure it’s not activated, and on Android devices, check the “notifications” tab.

Note: Before proceeding to other fixes, test the Live View after adjusting the volume to confirm whether the issue is resolved. 

2. Enable Ring’s Live Feed Audio

No sound during Ring Doorbell’s Live View may indicate the disabled audio settings in the app.

So, check the microphone and speaker icons on the Live View screen; a slash through either means they’re muted, blocking audio output.

• Tap the microphone and megaphone icons to unmute them!

Activating both icons enables you to hear and speak through the doorbell.

This quick adjustment often resolves the issue instantly, restoring full audio functionality.

Note: Test the audio after enabling both icons to confirm the Live View sound is working. 

3. Enable Streaming & Recording

If your Ring audio is not working, whether it’s during the Live View only or also on your recordings, the issue may occur if audio streaming is disabled. 

You’ll need to check the doorbell’s settings in the Ring app to ensure that Audio Streaming and Recording are active, allowing sound in Live View.

Here’s how to enable Audio Streaming and Recording:

1. Open the Ring app to the main dashboard.
2. Then, tap the dots “•••” next to the doorbell.
3. Go to “Device Settings” → “Privacy Settings”.
4. Enable “Audio Streaming and Recording”.

Activating this option typically restores the audio, ensuring clear sound during your Live View!

Note: Test Live View after enabling audio functionality!

4. Enable Streaming & Recording

If you can’t hear the sound from your Ring Doorbell’s Live View, the microphone may be entirely blocked with dust, debris, or something else.  

The solution is to perform an inspection and gently clean the microphone area to restore clear sound capture for Live View and two-way communication.

Here’s how to safely clean the microphone of your Ring Doorbell:

1. Locate the microphone, typically a small hole near the camera or speaker.
2. Carefully use a dry toothpick to dislodge any visible debris, avoiding force.
3. Finally, wipe the entire area with a soft, dry cloth to remove loose particles.

After cleaning, test whether the Live View audio works.

Warning: Avoid using liquids to prevent damage to the microphone!

5. Remove & Re-Add the Doorbell

If the Ring Doorbell Live View has no sound despite other fixes, removing and then re-adding the device in the Ring app can reset its connection and resolve audio issues. 

This process involves deleting the doorbell from your account and setting it up again to refresh its settings and hopefully resolve the audio problem through your Live View.

How to Remove the Doorbell:

1. Open the Ring app and tap the name of your doorbell.
2. Tap on “Device Settings” at the bottom of the screen.
3. Scroll down the menu and select “General Settings.”
4. Tap “Remove This Device” at the bottom of the menu.

How to Add Your Ring Doorbell:

1. Enter the Ring app and head to the main dashboard.
2. Tap “Set Up a Device” and then choose “Doorbells”.
3. Then, locate the QR code on the back of the doorbell.
4. For wired models, the installation must be done first.
5. Press on “I’m Ready to Scan” and scan the QR code.
6. If the QR code fails to scan, press “Other Options”.

Note: After re-adding the Ring Doorbell, test the Live View to ensure the sound is functioning!

6. Uninstall and Reinstall Ring App

The Persistent audio issues in Ring Doorbell’s Live View may stem from corrupted app data or missing files during the installation. 

So, uninstalling and reinstalling the Ring app can refresh its functionality, potentially resolving sound problems by clearing glitches and applying the latest version.

• For Android: Open the Settings app, navigate to “Apps”, find “Ring,” tap “Uninstall,” and then reinstall from the Google Play Store.
• For iOS: Press and hold the Ring app icon, select “Remove App,” choose “Delete App,” and then reinstall from the App Store.

Tip: Save your Ring account credentials before uninstalling to streamline the login process!

7. Factory Reset the Ring Doorbell

If you can’t resolve Ring Doorbell’s no sound on Live View after everything you’ve tried, a factory reset can erase underlying issues by restoring the device to its default settings. 

This process varies by doorbell model and erases all configurations, requiring a new setup in the Ring application.

Here’s how to factory reset the Ring Doorbell in easy steps:

Identify your model: Ring 1, Ring 2, or Ring Pro!

• For Ring 1, press and hold the orange button on the back for 20 seconds. 
• For Ring 2, press and hold the black button on the front for 20 seconds.
• For Ring Pro, press and hold the black button on the right for 20 seconds.

You can release the button when the front Ring light flashes, indicating the reset is complete!

Note: After resetting, re-add the doorbell to the Ring app and test Live View to ensure that audio functionality is restored.

8. Use Ring’s Website (Workaround)

According to many Ring Doorbell users who have also encountered the audio issues during Live View, suggest that the problem is mainly related to the app. 

A guaranteed workaround is accessing the official Ring website, which provides a web-based platform to view the doorbell feed with fully functional audio, bypassing app-related problems.

Here’s how to view your Ring doorbell Live Feed through the web:

1. Open a web browser and go to the official Ring website.
2. Sign in using your account credentials from the top right.
3. Click on “Live View” to access your Ring doorbell’s feed.

This method ensures that you will view your feed with working sound, even if the glitch in the application persists.

If you didn’t know, you can do this workaround from your phone, not only a computer, even when you’re on the go, to view the feed remotely.

Note: If you want to continue troubleshooting the Ring application’s feed, get in touch with Ring customer service.