Google TV Streamer Won’t Connect To WiFi? (Fix It Now!)

If your Google TV Streamer won’t connect to WiFi, don’t rush into conclusions just yet, since there are many potential reasons why this happens.

Let’s name a few of them:

• Incorrect Wi-Fi password
• Bad Wi-Fi signal strength
• Issue in the router settings
• Wireless signal interference
• Application-related problem

You are in luck today, since ZontSound experts have prepared a few guaranteed solutions.

Google TV Streamer Won’t Connect to WiFi – 9 Easy Fixes!

Note: Have you attempted to reconnect the streamer to the same Wi-Fi network several times?

1. Repeat the TV Streamer Wi-Fi Setup

If something has gone wrong during the initial Wi-Fi setup of the Google Streamer, such as an incorrect password entry or a temporary network glitch, it might have caused the problem.

So, repeating the Wi-Fi setup ensures that your streamer meets all requirements for the setup and none of the settings have been misconfigured. 

• First, head to the Google TV settings on your streamer.
• Go to “All Settings” and select “Network and Internet.”
• Scroll down and press “Add a new network” in the tab.
• Use the D-pad on the remote to select a Wi-Fi network.
• Next, re-enter the Wi-Fi password and confirm the setup.

Now, test the streamer connectivity by launching an application like YouTube and determining if the issue is still there.

If the Google TV streamer is still offline, it could be a router-related issue.

2. Power Cycle the Router/TV Streamer

There is a high chance that the Google TV Streamer fails to connect to the Wi-Fi because of an underlying router problem.

If that’s the case, we recommend conducting a power cycle on both the network router and the Google TV Streamer.

Tip: Once the power reset is complete, reconnect both devices and follow the instructions in solution #1 to reconnect the Google TV Streamer.

3. Shorten the Distance with the Wi-Fi Router

Perhaps, the distance between your Google TV Streamer and the network router is insufficient for a reliable Wi-Fi connection.

The first thing to note here is that the 2.4 GHz and 5 GHz Wi-Fi coverage differ severely when it comes to distance and coverage.

The 5 GHz thread is far heavier in comparison to the 2.4 GHz, since it carries more data.

So, if using 5 GHz, limit the amount of solid obstructions between the streamer and router as much as possible, to verify that the signal travels through. 

In the worst-case scenario, you might need to switch to the 2.4 GHz Wi-Fi band.

4. Switch the 2.4/5 GHz Streamer Thread

The Google TV streamer is not connecting to WiFi because of the Wi-Fi band you’re trying to connect to.

In short, the thread could be weak, misconfigured, or not accessible!

You can change the network through the Google TV settings and select the opposing thread if you have a dual-band Wi-Fi router, to test the Google TV Streamer.

Follow these steps to switch the threads of the Google TV Streamer:

1. Turn on your TV and Google TV Streamer to begin the process.
2. Use the remote to navigate to the top right and select “Settings”.
3. Head to “All Settings” and choose “Network & Internet” below.
4. Tap “Forget network” after selecting the current Wi-Fi network.
5. Select “Add a new network” to view available Wi-Fi options.
6. Next, choose an alternative Wi-Fi network from your settings list.
7. When prompted, choose “OK” to lock in the new Wi-Fi selection.

Important: If the Google TV Streamer fails to pair once again, double-check if you have specified the appropriate SSID and verify the password. 

5. Offload/Uninstall the Google Home App

Offloading or uninstalling the Google Home app on iOS and Android can resolve underlying issues with the device profiles, which could be causing Wi-Fi setup issues.

Before reinstalling the app, however, ensure that your Google Home app is at the most current firmware version.

5.1 How to Offload the Google Home App on iOS:

• Launch the “Settings” app on your iPhone.
• Navigate to “General” → “iPhone Storage”.
• Press “Google Home” from the applications.
• Tap “Offload App” and confirm the process.
• Wait until the Google Home app is offloaded.

5.2 How to Uninstall the Google Home App on Android:

• Open the Settings app on your Android phone.
• Access the “Apps & Notifications” tab below.
• Now, navigate to and press on “See all apps”.
• Locate and press on “Google Home” in the list.
• After that, tap “Uninstall” and confirm removal.
• Reinstall the app from the Google Play Store.

After the uninstallation of the Google Home app on your Android, the Google TV Streamer will be removed along with all of its settings, and you will have to re-add it.

As for the offloading on iOS, none of the application’s data will be impacted. 

6. Configure the Wi-Fi Router GUI Settings

Perhaps, some of your Wi-Fi router settings do not allow the Google TV Streamer to establish a secure connection.

So, the next step is to access the digital (web) GUI and configure essential security, dual-band, and DHCP settings that might be causing the problem.

You can access the GUI if your router is in 3 simple steps:

Alternatively, you can straightforwardly attempt to access your router through http://192.168.0.1/.

Now, apply the following adjustments:

Note: Your specific router model settings may be different than the universal guide below!

Note: Make sure to save each of the changes before exiting the GUI.

7. Use a Different Device for the Setup

The Wi-Fi issue may be caused by the device you are using for the Google TV Streamer setup.

So, to test this theory, ZontSound recommends downloading the latest version of the Google Home app on your smartphone and using it to re-register the streamer.

Do not forget to use the same Google account as the one on your smartphone, because you cannot register the same Google devices on two different accounts.

8. Switch to a Wired Ethernet Connection

The Google TV Streamer has a built-in Ethernet port that allows for a direct connection to the network device.

If the Wi-Fi setup keeps failing, our suggestion is to temporarily connect the streamer over Ethernet to determine if the connection fault persists.

• Connect one end of the Ethernet cable into the “LAN” port on the back of the streamer and plug the other end into a yellow port on the network router.

Note: You do not have to initiate any manual setup within the application, as the Google TV streamer will configure and synchronize with the network automatically. 

9. Reset the TV Streamer to Default Settings

If all else fails and the Google TV Streamer won’t connect to WiFi, then it is time for a clean factory reset.

Similar to other Google devices, the TV Streamer has a built-in “Reset” button on the back that restores the system to default configurations once pressed for ~10–15 seconds.

⚠️Warning: This process will permanently erase ALL consent, settings, and data from your streamer!

To initiate the factory reset, hold the “Reset” button on the back of the Google TV streamer for at least ~10 seconds, and release once the LED blinks yellow.

Now, the streamer will keep resetting for approximately 1–2 minutes, so cease all interactions with the device before the procedure is finished.

Then, erase your streamer’s profile from the Home app and attempt clean registration and setup.

Note: If everything on your side, including Wi-Fi signal, network configuration, and setup process, looks promising, but the streamer won’t connect, report the issue at Google Help.