Bose Flex SoundLink Not Connecting? (Quick Solutions!)

bose flex soundlink not connecting

If your Bose Flex SoundLink not connecting to your device, then this guide will help you!

In today’s standards, where seamless connectivity is expected from Bose Flex SoundLink, the pairing failure can be a true hurdle for many users.

However, this guide will provide you with all the steps and methods to try to resolve the connection problem and get paired quickly.

If your Bose Flex SoundLink is not connecting, attempt the pairing with and without the Bose app, soft-reset both your devices, and grant all necessary permissions.

You should also reinstall the app and factory reset your SoundLink.

Bose Flex SoundLink Not Connecting – Fixes for Any Device!

Well, the pairing process differs based on your Bluetooth device, so we strongly recommend checking the correct steps for your specific device.

1. Connect Bose SoundLink Correctly

how to connect bose to apple

To connect your Bose Flex SoundLink to a Bluetooth-enabled device, you necessarily need to put the speaker into “Pairing Mode.”

On Bose Flex SoundLink you need to press and hold the Bluetooth ᛒ button until the Bluetooth light starts blinking, indicating enabled “Pairing Mode.”

When your Bose SoundLink is in pairing mode, follow the steps as per your Bluetooth device!

How to Connect Bose to Android?

  1. From the top of the screen, swipe down.
  2. Then, tap and hold the “Bluetooth” icon.
  3. Tap “Pair new device/Available Devices.”
  4. Find “Bose” from the discovered devices.
  5. Select the connection to establish pairing.

How to Connect Bose to Apple?

how to connect bose to apple
  1. From the main screen, go to “Settings.”
  2. Then, press on the “Bluetooth” section.
  3. Tap the toggle to enable your Bluetooth.
  4. Find your “Bose” under “MY DEVICES.”
  5. Press on the Bluetooth profile to connect.

How to Connect Bose to Windows?

how to connect bose to windows
  1. First, click the Start menu and go to “Settings.”
  2. From the left side, click “Bluetooth & Devices
  3. Click on the toggle to enable the PC Bluetooth.
  4. Find “Bose” from the list of discovered devices.
  5. Click on your device’s profile to connect with it.

How to Connect Bose to macOS?

how to connect bose to macos
  1. On your macOS computer, click the Apple Menu.
  2. Go to “System Preferences” and then “Bluetooth.”
  3. Find your “Bose” in the list of discovered devices.
  4. Select the speaker and click on “Connect” to pair.
  5. If asked, click on “Accept” and then press “Enter.”

2. Enable Pairing Mode via the Bose App

Note: This method only works if you can connect Bose to your mobile, but not to other devices!

If your Bose SoundLink Flex won’t connect to your device or doesn’t appear in the Bluetooth list, chances are that the speaker is not in “Pairing Mode”.

Luckily, besides the Bluetooth button on the speaker’s panel, there is another way to enable the pairing mode via your Bose mobile app.

If you don’t have the app, you can install it from the Google Play Store or App Store, available for Android and iOS, respectively. 

enable pairing mode via the bose app

Here’s how to enable pairing mode and connect from the Bose App:

  1. Open the Bose Connect app on your mobile.
  2. Tap the “Bluetooth” icon to begin the pairing.
  3. Verify that your Bose Flex SoundLink is “ON.”
  4. Tap “CONNECT NEW” to enable pairing mode.

This should instantly turn on the pairing mode on the Bose Flex SoundLink and the Bluetooth light must start blinking.

When this happens, scroll up and follow the steps to pair to any device.

Note: If you have multiple Bose speakers, you may need to swipe right or left to find and select the device, before tapping on the Bluetooth icon.

3. Soft Reset your Device and Bose Flex

The next step is to perform a soft reset, also called a “power cycle” on both your Bluetooth device and Bose Flex SoundLink.

This is a straightforward method in which you must turn off both your devices for a few seconds and then turn them on and retry to establish a connection.

soft reset your device and bose flex
  • To power cycle your Bose Flex SoundLink, press the Power button.
  • To power cycle a mobile, hold the Power and slide or tap “Shut down”
  • To power cycle a Windows PC, click on the Start and then “Shut down.”
  • To power cycle a macOS PC, click the Apple Menu and “Shut Down”.

When you soft reset your devices, retry to pair Bose Flex SoundLink to your Bluetooth device!

4. Factory Reset the Bose Flex SoundLink

If nothing works, it’s time to perform a factory reset on your Bose Flex SoundLink, which is a very effective method against all sorts of connection issues.

The factory reset will revert all the settings on your speaker and Bose app to default and automatically “Forget” all connections.

factory reset the bose flex soundlink

So, to factory reset your Bose Flex SoundLink, verify that the speaker is working and hold the “Power” button for ~10–15 seconds.

You can release the button when the speaker’s lights go off, and after a few seconds use the Power button to turn on your speaker and retry the pairing.

Quick Tip: If your Bose Flex SoundLink is not connecting, try pairing to a different device!

5. Reinstall the Bose Connect Mobile App

If you can connect to your mobile, but Bose SoundLink flex not connecting to different devices through the Bose app, it’s time for reinstallation.

The entire problem might be related to a corrupt installation of the Bose Connect, so uninstalling and reinstalling should help.

How to Reinstall Bose Connect on Android?

reinstall bose connect on android
  1. Open the Google Play Store on your Android.
  2. From the top-right, tap on your Profile image.
  3. Select the “Manage apps and devices” option.
  4. Again, tap “Manage” and locate the Bose app.
  5. Press on “Uninstall” and wait for the removal.
  6. Then, locate the app and tap “Install” to get it.

How to Reinstall Bose Connect on Apple iOS?

reinstall bose connect on apple ios
  1. Locate the Bose Connect app from the screen.
  2. Tap and hold the application’s icon continuously.
  3. When the menu appears, tap “Remove this app.”
  4. Next, open the App Store and find Bose Connect.
  5. Lastly, press the “Cloud” button to get it back.
Important: Allow the Permissions!

When you first open the Bose Connect application, make sure to press “Allow” on all prompts that appear since they are related to granting permissions.

This is crucial since some of these permissions might restrict the application’s access to your device’s Bluetooth, preventing your Bose speaker from connecting.

One more thing: If you have the Bose app opened on other devices, make sure to close it!

6. Unpair Bose Flex from Other Devices

unpair bose flex from other devices

So, you might be experiencing issues connecting your Bose Flex SoundLink to your Bluetooth device due to interference.

This can primarily happen if your Bose speaker is already paired to a different device and automatically reconnects even after a soft reset, preventing the discovery.

So, if you’ve previously connected your Bose to a different device, go to the Bluetooth settings, tap the Bose’s connection, and select “Forget.”

Alternatively, just disable the Bluetooth feature on any devices that your Bose Flex SoundLink was paired with, to prevent automatic pairing.

When you’re ready, retry to establish the pairing.

Note: We also recommend keeping other Bluetooth devices away from your Bose device!


Hence, when Bose Flex SoundLink not connecting to your device, start by checking the correct pairing instructions based on your device’s system.

Additionally, you may need to reset your speaker to factory defaults or reinstall the Bose Connect app.

We hope you can now connect your Bose speaker successfully!