How To Connect Xfinity Camera To New WiFi? (Easy Steps)

Have you ever wondered how to connect Xfinity camera to new WiFi? It is quite simple!

Since there isn’t a particular feature allowing your Xfinity camera to change Wi-Fi, a couple of preparation steps are involved.

Deleting your Xfinity camera’s user profile and performing a factory restoration are essential in order to change your camera’s Wi-Fi, so let’s see how.

How to Connect Xfinity Camera To New WiFi? – (Easy Steps)

As established, connecting your Xfinity camera to a different Wi-Fi involves several adjustments to the system.

The camera does not natively support a change Wi-Fi feature, so connecting to a different network requires deregistering the camera first and performing a full factory reset.

Step #1 Remove the Xfinity Camera From the App

As established, deregistering the Xfinity camera would be necessary for the Wi-Fi alteration procedure.

Performing a factory reset straight away will not reset the configurations within the Xfinity app and allow your camera to ‘remember’ to which Wi-Fi it was connected previously.

The Xfinity camera can be used in either of two apps:

• The Xfinity app
• The Xfinity Home app

The difference between the apps is in the available features.

The standard Xfinity app works for all devices, while the Xfinity Home app is security-oriented for Xfinity cameras and doorbells.

1.1 How to Remove Devices in the Xfinity App?

1. Access the Xfinity app on your mobile smartphone.
2. Navigate to the “Security” tab and scroll downwards.
3. Next, locate the device profile of the Xfinity camera.
4. Deactivate the “24/7 Video Recording” feature below.
5. Now, head to the device screen of the Xfinity camera.
6. Tap on the gear icon located in the upper-right corner.
7. Select “Edit” next to “Camera settings” in the section.
8. Tap on “Delete your Camera” and follow the process.

1.2 How to Remove Devices in the Xfinity Home App?

1. Sign in to the Xfinity Home app on your mobile device.
2. Tap on the Xfinity camera’s thumbnail within the list.
3. Deactivate the “24/7 Video Recording” option below.
4. Tap the three dots on the Xfinity Camera’s profile page.
5. Go to “Camera settings” and press “Delete Camera.”
6. Confirm and wait until the Xfinity camera is removed.

After confirming the deletion of the Xfinity camera, it will no longer be visible within the Xfinity app, thus, all security operations will cease temporarily.

The camera will also unpair from the Wi-Fi, but the reset is crucial in learning how do I connect my Xfinity camera to a new WiFi.

Step #2 Restore the Camera to Factory Defaults

Once the camera is successfully removed from your Xfinity account, it’s time for a factory reset. 

Based on the model and type of your Xfinity camera, follow the correct instructions:

2.1 How to Reset Newer Xfinity Cameras?

1. Ensure the Xfinity camera’s power cord is connected.
2. Locate the Reset button on the rear panel of the unit.
3. Hold the buttons for 10 seconds to initiate the process.
4. Release once the LED starts blinking in blue or white.

Note: If the camera is blinking in amber or doesn’t start, reconnect the power adapter and proceed with the reset instructions.

2.2 How to Reset Older Indoor/Outdoor Cameras?

Note: Older Xfinity cameras have a rotating stand and can be used both indoors and outdoors.

1. Ensure the Xfinity camera is receiving uninterrupted power.
2. Locate the gray Reset button on the back of the camera.
3. (Tip) Rotate the stand to access the reset button if required.
4. Hold the button for 30 seconds to initiate the factory reset.
5. Release the button after the camera’s LED turns solid blue.

2.3 How to Reset Xfinity ICAM Cameras?

1. Locate the circular Reset button on the back of the camera.
2. Next, press and hold the button for 35–45 seconds to initiate.
3. Then, release the button after the frontal lights start blinking.

Note: ICAM cameras are quadratic and are smaller in comparison to other models.

2.4 How to Reset Xfinity Outdoor Cameras?

1. Locate the Reset pinhole on the back of the camera.
2. Insert a non-metallic pointed object to insert it through.
3. Then, press the button and hold it for 10 seconds to start.
4. Release after the LED turns solid and wait for 3 minutes.

If the factory reset on your Xfinity camera has been successful, the device will be temporarily unresponsive to all external influences.

Additionally, do not unplug or press any of the other buttons on the camera before the reset is through. 

Note: Outdoor cameras have antennas and have similar hardware to older indoor models.

Step #3 Register the Xfinity Camera

Now, your Xfinity camera is ready to be set-up and since it’s offline, it requires to be connected to a new Wi-Fi network.

The next step is to begin the registration process through one of the Xfinity apps or the Xfinity Home control panel, based on what you have or prefer.

Follow these simple instructions to pair the Xfinity camera:

1. Sign in to your Xfinity account through either of the apps.

• (Xfinity app) Go to “Account” → “Activate Xfinity Camera.”
• (Xfinity Home app) Press on “More” → “Xfinity Camera.”
• (Xfinity Control panel) Go to “Wi-Fi Connection Test Screen.”

2. Now, allow your smartphone and camera to use Bluetooth.
3. Select “Get Started” and select “Next” to start the procedure.
4. Follow the steps to complete the physical setup of the camera.

As most of your camera setup is already complete, you will skip through the larger part of the setup and directly access the Wi-Fi configuration panel.

Step #4 Assign a New Wi-Fi Network

The final step is to select a different Wi-Fi network from the options available through the Xfinity app.

Whether you’re using one of the Xfinity applications or the Xfinity control panel, you will be presented with a Wi-Fi selection screen via which you can pick the new Wi-Fi of the camera.

How to Select New Wi-Fi for Xfinity Camera?

• Xfinity app: Follow the physical setup instructions to access the “Wi-Fi Select” screen.
• Xfinity home app: Follow the physical setup instructions to access the “Wi-Fi Configuration.”
• Xfinity control panel: Go to “Wi-Fi Connection Test” and tap “Verify Camera.”

Now, wait for your Xfinity camera to recognize all nearby networks, pick the new Wi-Fi, and insert the password to verify the connection.

Why is Xfinity Camera Not Connecting to the New Wi-Fi?

Now that you know how to connect the Xfinity camera to a new WiFi, the device could be running into a connection issue due to one of several reasons.

We recommend trying the following:

• Ensuring the Wi-Fi password is spelled correctly.
• Testing on a 2.4 GHz and a 5 GHz Wi-Fi thread.
• Performing a power cycle on the network device.
• Reducing the network resource usage of the Wi-Fi.
• Checking if there’s an ongoing ISP service outage.

Tip: If you’re also experiencing internet issues on other devices, get in touch with your ISP.